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October 2023 by Jennifer Knight
Thank you Ziems for the outstanding customer service! Great communication! When I picked up my car it was so clean inside and out! It looks like a new car again!Services: Painting
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October 2023 by Kenneth Haskill
Outstanding service with weekly updates and excellent repair work.Services: Painting
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September 2023 by Roscoe Chiquito
The staff was very professional and courteous. They provided me with weekly updates on the status of the repairs. The work was very good, my truck looks like new.Services: Painting
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July 2023 by julio martinez
Was received within just a few minutes of my appointment. Estimator was very professional and friendly.
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June 2023 by Tacocat598
It's a great place to go there to get your car fixed. The only problem is that their supplier always misses a part, so you should add a day or two to their estimate of when they finish the job.
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May 2023 by Meghan Evans
My car was taken to Ziem's due to an insurance claim. They were very thorough and made sure everything that was damaged from the accident was repaired. It took longer than expected due to unforeseen damage on the initial diagnostic. Ziem's made sure I stayed informed about the progress several times a week. My vehicle is running Great now!Service: Steering & suspension repair
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February 2023 by Glenda Dugger
Collision repair. Vehicle was repaired and returned in immaculate condition inside and out. Went above and beyond. Looked like a new vehicle. Can’t say enough about their service and customer care giving updates on repair issues and progress. Thank you.Services: Exhaust
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February 2023 by Nate David
My vehicle was damaged by tire shrapnel that was left on the freeway. It tore up the driver-side fender, punctured the radiator, then shredded the main circuit board for the vehicle. We called four body shops along with Ziems and luckily Ziems was able to start the repairs sooner and also worked with our insurance. We just had to greenlight the project and Ziems took it off our hands. We were called by Ms. Skyler about formalities and made sure that Ziems received everything on our end. From the time our repairs started, Mr. Tristan called us twice a week, giving us updates as the progress of the repairs were completed. Our project did get pushed up a few weeks, but the outcome was truly FABULOUS. I appreciate the collective effort of all the Ziems Ford Body Shop employees that took part in the repairs of my vehicle. I was truly blessed with a gifted group of professionals who collectively collaborated on this project successfully, and for that I'm grateful. Thank you, Ziems Ford, I will recommend y'all to anyone in the market for vehicle repairs.
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February 2023 by Marina Ferrari
They did a nice job on repairing the body work after my car was crashed into from behind, but they failed to fully check out the car, and when I picked it up, the oil light came on right away. I made it home and called them, and initially Tristan said it wasn't their responsibility. I finally got to talk to the manager, and he said they would look at it. They called the next day and said that they never saw the light come on. As soon as I got back in the car, the light came on. Meanwhile, I'm without a car that they declined to fix even though it's from the accident. Now I have to spend a lot of time talking with both insurance companies to get this resolved. Maybe if you are just having auto body work done, they are good, but nothing else.Service: Body & Trim
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February 2023 by Peggy Garcia
They were always on top of calling, given day by day updates. Was an amazing experience with Ziems Body Shop. Would recommend them for sure. They communicate very well.Service: Body & Trim
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February 2023 by Jess Béésh Ligaii
Staffing very friendly, called me twice a week for an update. Most of all, they cleaned my car.Service: Body & Trim
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November 2022 by Bette Oxford
Well they took very good care of me and all of it is done
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October 2022 by B T
We took our vehicle in for paint work...although the paint seems to have come out good...the fact that maintenance of basic care of our vehicle was not good at all. Our front chrome trim around the bumper has scratches, although they are replacing our widow tint that their mechanics scratched, they did not tell us until we examined it before we took the vehicle back. It's unfortunate that for such a highly reputable body shop in the area, this was how we got our vehicle back. When people bring in their vehicles for body work it should be turned in back to the customer clean and fully detailed...extremely detailed. They did not do a good job of returning our vehicle exceptionally clean.Service: Painting
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October 2022 by Katrina Chavez
I picked this place because they had good reviews I missed a call so I call back an explain, the receptionist that answered was rude an laughing at me stating well if your vehicle is not getting repaired idk why we be calling you it may be a miss dialed. I explained I thght it would for making an appointment to bring my vehicle in she laughed an said no, idk why we be calling you if your vehicle ain't here I told her I don't appreciate you being rude and said I'll just take my business somewhere, when I was still talking she had the audacity to hang up on me. I called her back and asked to speak to the supervisor on duty she said over which department I said over you. She transferred me to David I got the voicemail so I left a message hopefully he calls me back. I never thought I would be treated this way especially going through so much already with someone hitting me from behind. With her attitude and how she treated me I will be taking my business somewhere else. Very disappointed I just wanted my truck fix.
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October 2022 by Diane Tillman
Ziems have awesome customer service, have not received car back due to unable to get a part.