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September 2023 by Google user
Set up a hotspot service and was told I could cancel if it did not work. It didn’t work and I called to cancel and they said I couldn’t get my money back. A billion dollar company couldn’t refund me. I was just robbed $90. I’ll stick with att. Thanks Verizon!
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July 2023 by HeatherBrianna Denker
Always friendly service and knowledge sales team. Never feel pressured and if they can't help or don't know the answer they never hesitate to reach out to who they need to get the answers you need.
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March 2023 by G K
Brittany was the absolute best!! She helped me get my new phone- it wasnt the easiest process. But she made it happen. My case was lengthy but she was soooo patient. I cannot thank her enough. Totally rec Brittany!
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March 2023 by Barbara Olguin
Excellent Customer Service. Brittney knows her Job well.
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March 2023 by Calt Belen
Areland sale rep did an awesome job assisting me
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February 2023 by Tovi Gruber
Was the fastest upgrade done at a mall store. Great rep we worked with. Made sure we didn’t have to wait long.
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August 2022 by StillStanding
Dear owner: Read the review this time before blindly thanking me for praise I didn't really give you. Here is my original review:Lester was very friendly, patient and extremely helpful. Gerardo, on the other hand stood there scowling (which is why we went to Lester for help) and looking sour and unapproachable the whole time. Even when he was stocking items, he looked angry. Yowsa. And he's the store manager? If it were only him standing there when we walked in, I would have turned around and walked right back out. Hope he is having a better day. The five stars are for the service we got from Lester.
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August 2022 by Adrian Mullett
Solid customer service! Lisa did a great job getting me ported over :)
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August 2022 by _cambtw_
Lisa was great help! Answered every question I was wanting to know. :)
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May 2022 by Jawaun Charles
Come in every month to pay my bill, Lisa is always willing to help me! Great attitude and always welcoming.
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February 2022 by Robert Cornish
Lisa was very helpful every time I visit to pay or ask help. Very good customer service rep. Thank you . From Robert Cornish!
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December 2021 by Lisa S.
I am disappointed with this place. It WAS a pleasant and helpful place, when my family first purchased our new phones. But now the place is staffed with rude and unhelpful employees even the manager. (Alyssa was the person that sold my family their cellphones, she was great!) She was helpful when we stopped by with problems. She IS NOT employed there now! Now the business says that anything she told us about the business CAN'T BE COVERED NOW THAT SHE'S NOT THERE. So now our cells have no protection that she sold us. THE COMPANY WILL NOT HELP US, EXCEPT TO TRY SELLING US NEW CELLS. ?
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December 2021 by Jessica Fierman
Very friendly staff and were helpful. The only thing that would have made it better is if they would have had more cellphone cases to choose from on my phone but overall experience was good thank you.
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August 2021 by James Wilberg
Amazing customer service! I walked in at 5:50 pm on a Sunday night needing a new phone,10 minutes before closing, 4 other customers in line and I was still welcomed. We got things done in a timely manner and I am super happy with my new phone.Thanks Alyssa
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August 2021 by Felixia Valdez
Ask for Lisa she has the best customer I’ve ever had in Farmington NM. Made transitioning into a new phone so easy. My family and I thank you! We love our phones!
