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October 2022 by Jason T.
The only drop and load service to our remote area in NM was UPack. The trailer arrived when they said it would, the drivers were very nice and helpful. The trailer survived Hurricane Ian in FL, and they delivered it with nothing broken the day we asked them to. We would use them again.
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September 2022 by Lance Gollihugh
Cannot say enough to make anyone believe this: the cost was less than driving a truck, the way the drivers were beyond competent and just rad people on both sides (pick up and drop off) just made this SO much easier. I moved from CO to SC and not ONE complaint. I would do a commercial for these folks- they came to a remote ski town, they knew what they were doing, parked a 28ft trailer in a TINY space like a BOSS, gave me advice on moving and packing - THEN they had my things ready to drop off days ahead of schedule, and it would have been totally cool to wait - it worked out for me, but there was NO rush or pushy calls. This world is full of empty promises and ads.. but I owe these folks a lot for the way the conduct themselves and how helpful the service was. If you have to move in 2022 or beyond; this is way to do it - full stop!
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March 2022 by Shari Rouse
This worked out amazingly. I'll use them again, I just wish they had same day pick up for convienece but they are a freight company after all. I moved 1200 miles and only a few things were damaged and that was purely do to how MY movers packed it. Definitely recommend. My only tips are: if moving to a apartment complex or the like, make sure you can park the truck there (for up to 3 days) and there is an option to unload at the docking center IF your location offers that. Read the fine print but no complaints here.
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August 2021 by Carol Ozaki
This must be a well managed company because Everyone we worked with was kind and polite, and competent. Phone staff reassuring,, drivers helpfu. All the information was timely and correct.. Truck arrived empty, and transported on time as promised. My only comment would be to ask the driver to remove the bulkhead wall for you when they drop off your load.
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May 2021 by Nik Bellottie
Great moving experience. They moved my stuff across the county with no problems. The company was flexible and communication was easy. Would 100% use again!
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November 2018 by Judith Hawkins
Was nice
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July 2018 by Megan N C.
The customer service was good BUT my stuff arrived all beat and banged up. Some pieces of furniture were significantly banged up. Few boxes arrived actually intact.
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March 2018 by Annalyn G.
Second move with U-pack. Moved Feb 2017 to La Plata, NM from OKC and now Mar 2018 to Thornton, CO. It's nice having a few days to load and unload. Definitely beats driving a rental truck long distances. The trailer always arrives and departs as quoted. If I have questions I just call- they immediately know who I am. The drivers, dispatchers- everyone is always super friendly. This is the way to go!
