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June 2024 by strawberry shortcake
I absolutely loved the service! Was so welcoming when I entered the store. Everyone was super duper nice and incredible. The cashier was really friendly and helpful. I give an A+ to this store and its employees. Went above and beyond!!!!!!!! Definitely go here and look at the selection they have displayed.
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May 2024 by Bubba VW
I’m not a happy long time customer! I ordered a rotary fly tying vise on 4/21/24 and I drove 2 hours to pick my online order and when I got to pick my order, they brought out was unacceptable. The vise did not come in its original seal packaging. It was delivered from another store, which they wrapped in literally trash. The vise looked used and I know when you buy anything new it come with paper work (manual, , accessories, warranty, etc), but what another Sportsman sent was probably a used and turned in by another unhappy customer. I took pictures of the packaging and the store manager at the Farmington NM store didn’t have an explanation or offer me any options. This is very concerning and disappointing. I was so upset that wrote to the SW customer service as soon as I left the store, which was within 5 mins, that’s how upset I was. It takes years to build a good customer relationship, but it only takes a few mins to lose a loyal customer.
6/24
Today a member from the Sportsman’s Warehouse management team reached out to me and I was glad I got an actual call back and they explained what had happened and clarified some questions. Happy to say that SW took ownership of their mistake. I’m glad that I’ll continue to be a loyal customer.
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May 2024 by Out Of Our Minds
They have left hand rifles here!! Say what!
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May 2024 by Donny v
They'll greet you when you walk in the door but that's about all of the interaction you might get.. even went to ask the cashier for assistance and got nothing. Walked out empty handed ?
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May 2024 by No one No where
Meh ? would be great in an apocalypse fer sure
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May 2024 by Steve Sharp
Great place to shop for sporting goods.
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April 2024 by Sheldon Sandoval
In store is okay. Online is horrible! Says 1-4 days and been over a week. I ordered online and they have it in store and… can’t even pick it up! Makes us wait til it’s replaced on shelf. No other store does this! Never never order online. I’d rather spend few extra bucks and just buy it in person. No tracking number, est pick up time is long over due. I ordered it to pick it up same day…(like other stores do) again that was over a week ago! Already spoke to customer service, already gave opinion on customer service as well.
Would just like the product I bought rather than see it on the shelf… collecting dust.
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February 2024 by VeteRun Co
Great selection at a decent markup.
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January 2024 by Tommy Darrell
2 thumbs up
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January 2024 by Milo
Was just looking but the staff was very helpful.
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January 2024 by Sonja Flanders
Very helpful people. Full of items.
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December 2023 by will maxey
Literally not one single employee could answer one single question about backcountry or camping supplies. There was one of each item on the shelves and it literally looks like the place either just opened or is weeks away from going out of business. Despite all of the ads you see for this store saying how knowledgeable and informative the staff is, there was zero help and nobody even interested in getting the answers. I had to suggest to the staff that they ask if there is anybody else in the store that could help. Unfortunately there was not. For my first time to a sportsman Warehouse I was horrified and will never return. Don't waste your time here unless you're getting ammo or arrows, or you know exactly what you need and don't need help. Lol
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December 2023 by Mark Rae
Excellent sporting goods store
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November 2023 by Andrew Rivas
It's usually easy. I generally order online, but the store is easy to find things in. The gun counter was difficult, and I never got a call back from the manager even though i called several times( I wasn't calling to complain. I just needed help, which i never got).
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October 2023 by Matt D
Super awesome place for all your outdoor needs
