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“Did research before arriving at the Farmington store but wasn't prepared for the level of professionalism and courtesy of the staff. One clerk helped me find just the right Cody James hat. And it was not even the color I thought I wanted. Then she brought out Jesse, a real craftsman of custom shaping. I explained what I thought I wanted and he said he could "put a brick in it." That was the real deal and I got to watch him work it and then add my new hatband. Couldn't be happier with the hat and would recommend this store to everyone.”
“Didn't have the size of shoes my fiance or myself wanted but one of the staff members told us about the option to order the sizes we needed online and told us the site would deliver to the store or to our house for free. Super clean, well organized and helpful. Definitely my favorite local shoe store!”
“Limited selection, higher priced for shoes, and sales tax compared to Famous Footwear locations in larger markets. Anyway, seems customer service is only dedicated to female shoppers and close family or friends.”
“this most recent visit customer service was awesome. but a visit to this store is hit or miss. sometimes the workers don't acknowledge you or offer assistance. but I had great help this time around.”
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“Cecilia very knowledgeable and helpful. I’m training for the Grand Canyon rim to rim. She knew exactly the shoe I needed. Took the guess work out for me. I know I have the best shoe for the job!!! Thanks Cecelia!!!”