Sally Beauty, located at 3060 East 20th St in Farmington, NM, is a favorite destination for salon-quality products at affordable prices. The store offers a wide range of items, including hair care, hair color, styling tools, cosmetics, nail care, and salon equipment, featuring well-known brands like Clairol, L’Oréal, Wella, and Chi. Customers can benefit from the free Licensed Colorist OnDemand service, providing expert recommendations and guidance for hair color needs, all under the Love It or Return It Guarantee. The staff at this location has received numerous positive remarks for their exceptional customer service. The manager is noted for her fantastic support, patience, and kindness, especially towards those unfamiliar with the products. Employees like Melissa and Shania are recognized for being friendly and attentive, actively checking on customers and offering help. A memorable interaction involved an employee with pink hair, who listened to a customer's concerns and provided thoughtful product recommendations. Her compassionate approach transformed the customer’s hair experience, leaving them with healthy, beautiful hair. Overall, Sally Beauty is praised not only for its extensive product selection but also for its dedicated and knowledgeable staff, making it a go-to place for anyone looking to achieve professional results at home.
10/10 ive had a good experience here thousand times and im always able to find the right color
July 2026
Love the store and the products but wish someone would answer the phone I've called 7x today with no answer just take the phone out the store if no one plans on using it I'm trying to make sure the people I came into the store with the day before weren't shoplifting
December 2025
They are amazing people Nicole did everything she could to make my hair amazing! They really do care about their customers.
