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February 2024 by Shirley H.
Finally, a company that does what they say , says what they're going to do , does a good job and sticks with their bid. I would recommend this company to anyone who wants a good job and one that actually gets finished! The crews were respectful and cleaned up every day. So happy to have a decent contractor in the area.
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August 2023 by Daves GAY
You Do work for them N they don't pay upStraight crooksWould never recommend this place to anyone in the four corners Terrible Service ?
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August 2022 by Teresa D.
I just want to say that doing business with Flooring America Farmington NM has been one of the best decisions we have made. From beginning to end, and trust me when I say it was a long process for us ALL. They ordered my flooring and waited months on my restoration project, they kept in touch and were willing to wait on me, they understood the long process of getting my home ready for flooring. During these times waiting on materials is the biggest challenge we have met with as of yet. My flooring was in but nothing else. Thank you Josh Litke you are the best I appreciate your patience and your going the extra mile to be so very helpful. Thanks to Jared who took care of scheduling and having to reschedule because no cabinets in, to my installers Neilyn and Jeremy Nezoni you guys are the bomb, beautiful workmanship you two are awesome my flooring is beautiful and you all really made sure everything was as perfect as humanly possible. I was so blessed with this crew no joke. Thank you all you are the best. Teresa
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April 2022 by Kelli M
We bought our flooring through them and used their contractor. They took forever and did a horrible job.
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February 2022 by Carrie Kujath
Everything about our experience was exceptional! From the selection of carpet (thanks Sam for your help!) to working out something within our budget, to the measuring and installation (thanks Jared and team!) -- every aspect of the process was seamless and professional. We were a new build and even had issues with the timing of the installation, but Jared and his team worked with us and came out when we were ready. The carpet looks beautiful and we are so very happy with our choice to go with Flooring America Farmington. You won't be disappointed.
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January 2022 by John Larson
Good selection Good pricing What else do you need? UPDATE ! ! ! Manager gave us a ball park price, higher than we wanted to go but for a better service, so wife and I thought ok. Picked out a design she liked from the group the manager indicated. When the quote came it was way higher than the one the manager had mentioned. Went in to talk to them manager reportedly not in and was informed very pointedly by a different individual, that the manager was not the sales person and the price on the quote was the one we would pay. Wrong! The store lost the sale and any chance that we would come back in the future. Yes, we got our flooring installed by another company at a price only slightly higher than the managers suggested price.
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January 2022 by David King
YES 5 STARS! I needed carpet for a Church in Chinle, Az. ASAP. I did the Web deal, then drove to Farmington. I needed a few estimates. Went to one carpet place down town, another by Mall & then out to FlooringAmerica. The minute I walked through the door Brandi was right there with a Smile & a Warm Welcome. I grabbed more samples. Brandi explained everything. Said she would call & do a follow up with prices & she did later on. I left thinking I was pretty sure which business I would end up working with. Took samples to Decorating committee, they decided right away & it was from the FlooringAmerica samples. Went back to Farmington, Brandi was there with the same Professional & Caring Spirit. She gave me a date for delivery & it was there. Thank The Lord everything fell in place & the carpet arrived in time for the Volunteer Carpet Installer on vacation to install it. So, my point? I learned how to work with the public & everything Brandi showed in doing her job, was how I was taught. Everything I mentioned about what Brandi did, the other places didn't do. Thank You Flooring America Farmington, New Mexico & a Special Thanks to Brandi, this is how a business gets 5 STARS!
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August 2021 by Janet O
This spring I got some new flooring. Best customer service ever. They helped me order samples online which came to my house so I could pick out the carpeting. Their installer was the nicest guy and did a wonderful job.
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August 2021 by Patsy W
Desiree was very helpful when I checked on tile for my fireplace. Love the store.
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June 2021 by Lilian Henderson
During COVID 19 so I understand the delay of receiving the flooring material. Two different crews, not real good communication between the crews of how they completed the project. The kitchen entry way is still incomplete after I've called continually for FOUR months asking for a crew to come complete the entry way. No return calls, ignored and lied to saying the messages didn't get shared that I called about my concerns.
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December 2020 by Leroy Hartsfield
BEST General Manager and salesman ever!! These guys were extremely help and knowledgeable and made this a great experience for us !!! Go see Flooring America for all your carpet and tile needs. This place is the BEST!
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December 2020 by Beth Smith Hartsfield
Jason,general manager and Josh, salesman went above and beyond to help with all of our carpet needs. These guys are top notch and did everything possible to keep us in our budget and getting us a high quality product!! Hands down an awesome experience. I would highly recommend Flooring America for all your carpet and tile needs
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November 2020 by John L
Good selectionGood pricingWhat else do you need?UPDATE ! ! !Manager gave us a ball park price, higher than we wanted to go but for a better service, so wife and I thought ok.Picked out a design she liked from the group the manager indicated.When the quote came it was way higher than the one the manager had mentioned.Went in to talk to them manager reportedly not in and was informed very pointedly by a different individual, that the manager was not the sales person and the price on the quote was the one we would pay.Wrong! The store lost the sale and any chance that we would come back in the future.Yes, we got our flooring installed by another company at a price only slightly higher than the managers suggested price.
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November 2020 by lisa ann walker
Prices too high
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November 2020 by Cindy Harrington
They have the BEST customer service, the BEST installers, the BEST staff of any other business around!! If you need any type of flooring done this is the place to go, they will take care of you from beginning to end !! You have to go see them!!
