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June 2024 by NATIVE-OP3RATOR
Usually have the part i need. Be awesome if they were like Autozone and installed a Self-Checkout so the lines could move faster. Need more staff to man the desk so lines arent as long waiting for just one associate to assist everyone. CUSTOMERS NEED TO KNOW what their YEAR, MAKE & MODEL and what part they need prior to going!!, annoying as hell hearing them hold everyone up saying "ummm umm idk let me call someone". Have your info prior and ready! The associates are NOT mechanics so dont ask for mechanic advice you should know before getting in line.
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May 2024 by bradley smith
Over heard an employee complaining about allowing a customer to use the restroom. He said he was gonna review the policy to see if he could stop the customers from using the restroom. Very unfortunate us vs. the customer mentality. If his mom needed to use the restroom, I'm sure he'd have a different outlook.
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May 2024 by Randy Bell
Great people. Great service!
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April 2024 by mary gould
Long line today..left
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April 2024 by Greg Berthelot
Great shop, employees were both friendly and very helpful. Had the parts I needed either in stock or readly available within the next two days. Was an exceptional experience for me.
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March 2024 by Harold Williams
Awesome amazing epic service ? ? ? ? very thankful ?
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March 2024 by danny McClain
The butler street store is by far the best one in town
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March 2024 by Watchinya Gangstalkers
Great staff, they were very helpful.
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December 2023 by Shawn & Allie Lewis
I called O'Reilly's at 2941 E Main St Farmington,NMMy moms car kept on dying out on her. She took her car to the Kia dealership and the parts person there told her that she would have to pay 400.00 to get a battery from them. So when called O'Reilly's I spoke to a guy named Steve. He was very helpful on the phone and told me to send her his way and he would test the battery and alternator for her. It ended up being the battery. So Steve took ever steps and even switched out her battery for her on site for 1/2 the price the dealership was gonna charge her. Thank you Steve!!! for taking care of my mom, and not try to rip her off.
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November 2023 by manuel lopez
Went into the store and usually everyone is helpful but on 11-1-23 went to store 1800 N Butler Ave, Farmington, NM 87401. Asked for brake pads on my car the sales rep Arron said they had none in stock. So I asked if the other stores did he didn't want to check but then checked and found another store did then I ask him to pay for it and if he could call the store to have it pulled he told me it don't work like that and said no. I told I have done this before AVD he was like just get out and didn't do it so got this reason a one today for this store.
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September 2023 by Virginia Tallman
One of the best places to get parts for my car
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September 2023 by Pete Benally
Was a good experience their ,, customer service was up and they recommended a better part. The service guy did know what he was talking about ..thank you.
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June 2023 by Rob Minert
The workers here are always nice and knowledgeable
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June 2023 by Marilyn Martinez-Harvey
Very helpful
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June 2023 by Kimberly Felker-Bustamante
Thsnk you Gentlemen
