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January 2024 by Deloris Brewer (Dee)
I went and picked up a man friend, so I wouldn’t be taken advantage of when I went in to the store. I was amazed by the hospitality and wonderful people who worked there. They were willing to help in every way! I must say I didn’t need the man, thank you for being so wonderful in every way that was so appreciated
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January 2024 by Samantha Tso
O'Reilly Auto PartsFarmington, NM # 2797 Made a visit to this store at 11:25 am and the open sign was off my husband and I enter the building and the two gentlemen working this day refused to provide any type of service to us and stated that it’s Christmas Eve and we don’t want to do anything or sell u anything and pretty much sent us on our way. This is very unprofessional of them why are u even working if your not going to do your job that’s what your paid for to help and service people not make them angry and run them out the door. Rude staff. Unprofessional. Bad service
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August 2023 by Nelson Cambridge
They do a Variety of Services and I get helped thank you for getting me back on the road
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June 2023 by Kárlé Jønez
Guys were very helpful and friendly...
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May 2023 by Delvin Begay
Took a starter in for testing and the parts counter person doing the testing told me it was a bad starter, but when I went across the road at AutoZone they tested and said it was a good starter. I felt cheated by O'Reilly's and am hesitant to continue to be a customer. Worst part is I've been a long time customer and wonder how many they cheated me even with their lifetime warranty that I was denied after paying the premium price for the parts I bought.
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May 2023 by Patrick Carter
Hello Management Team,I want to inform you of the outstanding service I received at your store #2797 on Sunday May 14, 2023. I was coming from Salt Lake, Utah, and suddenly my headlights shifted, and I was not able to see the road clearly. I saw your store and immediately pulled over and noticed one of your team members emptying the exterior trash. I asked if the store was still open. He said yes. I asked if he could help me, and he immediately responded and started walking to my vehicle as I explained what my concern was.Your team member Shavonne, forgive me if not spelled correctly, looked at my lights noticed the clamp was not on properly, and adjusted my lights. I then was able to see and drive safely to my destination. Shavonne’s service was critical for my safety and the safety of others on the road.Thank you for acknowledging your team member for me.Kindly,
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May 2023 by Jesse Cohoe
Just went there to recycle my vehicle oil only up to 5 gallons no water or Sand or they will deny you
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April 2023 by Jarvis Yazzie
Good service and friendly place to find parts for car or truck
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March 2023 by Jesse Kuzma
Always a good place to drop in if needing some quick stuff. Usually come here for oil, filters, and if needing a typical bulb on my non-upgraded vehicles. Typically they've got a sale going on for something useful. Friendly staff. No complaints here!
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February 2023 by Anthony Q
Worst costumer service ever the worker doesn’t even help me find the items that I need for my car
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October 2022 by Angelina Halkini
Smh! I've been ordering a part for my ride for almost 2 weeks now and it keeps getting sent back and all I hear is will give you a call when it comes in and no call from them.. lack of communication with customers I tell you...I asked if I could pay over the phone so it don't get sent back and the guy said no I'll give you a call when it comes in but never does.. NO MORE ORIELLY'S FOR ME!
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September 2022 by Robert “Bo” Bounds
Helpful and always able to get my parts
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September 2022 by robert bounds
Helpful and always able to get my parts
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May 2022 by Joseph Gowan
Martin , Kirkland store very knowledgeable very customer friendly 5 star all the way.
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May 2022 by Joseph Chavez
Poor customer service, employees don't know much about what they sell