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January 2024 by Bryan
Very rude employees who don't like to help instead they think I'm stealing. I can't help the wAy I look I get it from my momma!!! Abyways a whole lot of employees doing nothing but stalking. Can't shop in peace
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January 2024 by Dubz Guru
Usually has what i need but hard to find service in there.
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January 2024 by Valerie Steah
Lady knew her washers and dryers. Helped us pick out a nice one
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January 2024 by Chuck Byers
Easy peasy Japanese.
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January 2024 by Susan Cruz
Visited 12-14-2012 3pm while at the self checkout area I realized I forgot my card waived at an elderly associate he almost made his way to us but turned around to another who asked for help as he walked by he turned around to help them instead ughh customer service sucks ugh train the associates better if I was in line and these ladies were in line behind me I bet he would have helped them first and he wasn’t very friendly when finally came to help us do better Home Depot I love the prices and merchandise but the customer service needs improvement in the Farmington Store
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January 2024 by Monique Arnold (MO)
I needed to take back something and they wouldn't do it. I paid for it with cash and I didn't need it anymore. So make sure u keep ur receipts always. They suck when it comes to that. So make sure you really want something when u buy something their because you may not be able to bring it back if you don't like it. Good luck!
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January 2024 by Arilyn Palmer
I bought $150 worth of wood pellets 20 40lbs NO CUSTOMER SERVICE AT ALL I MEAN NO CUSTOMER SERVICE NOTHING VERY VERY SAD
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December 2023 by Tommy Lowe
They help you load up, just go there by yourself. It will work.I almost finish building a house.I spent lots of money there.There's no HOMEDEPOT here in Lukachukai Az.
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December 2023 by Derrick Hansen
Self checkout is such a pain. I have wasted time every time I have gone to check out here. Scanners are broken or there is a problem with finding the item. Time to go back to TRAINED humans that can help people check out in a reasonable time.
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November 2023 by Ryan Duncan
On a normal basis, I love Home Depot. This is the absolute first time I have ever had consistent bad encounters from this home depot. The service and capabilities of the staff has been so terrible that I've actually taken steps to close all accounts with Home Depot to include credit lines in order to move on. I would avoid this particular Home Depot if at all possible, and it is given that Lowe's is right down the road. Examples of issues I've had:- "Miscommunications" with multiple departments ranging from not understanding what the question, "is the display flooring shade lighter than what's in the box?" with the response being "they weigh the same". This exact conversation happened three times after I attempted to clarify that I was talking about the color.- "Your product will be delivered on x date", call on that day toward the end of the day to be told, "they never actually scheduled your delivery".- "It turns out, an entire department lied and we can't install what you need and you will have to special order a material through x department". No big deal, contact that department and they have ZERO idea on how to do it, what the item is, or how to order it. Was forced to contact the specialty company and schedule delivery directly with them (not the previous delivery issue).- "The department shouldn't be discussing anything regarding installation or how to install a product". If they can't and are unable to describe how to install or what that would entail, why are they called [x] specialists?- "I know you're unhappy but if you don't want the service, we charge a 15% fee even though it was out of your control."- I called a department to get help about a product and the employee proceeded to just yell what continuously before hanging up.- Their delivery window is "when my driver leaves to when they finish".This has been an unbelievable chain of events that has transpired is incredible. It is mind blowing that this is the standard Home Depot fosters. They are either setting an incredibly low bar of standards or they were so understaffed that the only job requirement was "over the age of 18 and a warm body." Absolutely incredible. I will never be returning to this Home Depot.
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November 2023 by T Fish
Purchased a washer and dryer from this store. They neglected to mention that they only guarantee their appliances for 2 days. After that we have to contact the manufacturer who tells us to contact Home Depot. Completely ridiculous experience
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September 2023 by Austin Oz10
Done I'm a lowes guy now these insufferable workers. Tired or prices not being updated and they act like your stupid for wanting to pay the price displayed. Will not go back.
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September 2023 by Elizabeth Mirabal
Always find what I'm looking for at this location. The staff is always amazing at helping me. I purchased some stain master traffic carpet and got an amazing deal recently. Not only that, they gave me what was left of the roll.
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September 2023 by Debra Wilson
This place really frustrates me. You can hardly ever find anybody to help you. And this self checkout this is b******* You do not pay me to work there. I am a handicap person and they expect me to do this by myself. Bad business
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August 2023 by dessa merz
I never have a good experience at Home Depot no matter which Home Depot I use but sometimes you need stuff that you can't find anywhere else you don't want to order online don't expect any help from the employees though at any Home Depot