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January 2024 by Arizona Dave
Involved in auto accident going thru Farmington NM and was stuck for the night. Called HI to get a room. Agent booked ppd. Tow truck driver dropped me at HI Express. They had no record of my rez. Looked at email and saw where HI agent booked me in Farmington MISSOURI (a long way from New Mexico). Here's the rub. I called and they wouldn't refund my pymt!! Even tho is was THEIR MISTAKE!. Holiday Inn appears to be a scam operation.
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January 2024 by Sean Ham
Clean and
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December 2023 by Jason Cribb
My 20 year old daughter was driving across country to come home from school and this Hotel refused to rent her a room because of her age leaving a single female alone in a strange city without a place to sleep. No exception would be made even by management.
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November 2023 by Ray Horn
Great rate. Courteous staff.Some routine maintenance issues are being overlooked.
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November 2023 by Matthew Cohen
Nice, clean, and friendly. Will stay again when I'm back in Farmington.
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October 2023 by Alice Baker
Worst room on a 30 day road trip. If zero stars were an option, that's what it would be.Absolutely filthy room. We informed the front desk and the reply was, "Sorry, have a nice day." We booked a "rewards night" and wow was it anything but. What a complete waste of points. If canceling the room was an option, we definitely would've.Searched their site for manager contact info, but none's listed that we could find.Our pics show the carpet, window frame mold and screen damage, what appeared to be blood clumps on the bathroom floor behind the door, moldy shower walls, a broken and unusable soap dispenser, and a couple filthy surfaces. What the pics can't show is the odor.If a sanitary room is important to you, maybe stay elsewhere. Terrible reflection on the Holiday Inn Express brand, unfortunately.Noteworthy details: Really dirty and worn out.
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October 2023 by Ray Lawrence
To say this hotel is overpriced (at $330) is an understatement.Very comfortable beds, nice breakfast.NO dinner options!-- We walked nextdoor to Subway!Food & drinks: ONLY breakfast is available
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October 2023 by Amanda Newman
Rooms, we're great, and so was the staff. Parking was a little tricky and tight, but I did stay during a busy time of year. Overall, it's wonderful.
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October 2023 by David McDow
This HI has been rode hard and put up wet. The rooms are that old crazy configuration where the sink is outside the room where the bathtub is located. The carpet is stained and the decor is from the 80s. Farmington is way off the beaten path unless you're going to Canyon de Chelly or Monument National Park.Avoid.
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October 2023 by Liza McDow
Staff is great! Room was clean and had everything you needed but it is not a standard Holiday Inn more like a Motel 6.
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September 2023 by Chad Goodrich
Walls have no insulation and can hear everything going on in rooms next to you. Makes it impossible to sleep if the room next to you has their TV on. Beds have super uncomfortable mattresses that have low sections. Don’t stay here if you value getting a good night
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August 2023 by Liz Silva
Such a great experience. Thank you for taking good care of us. Morning breakfast so good. Coffee 24-7 Definitely we will return anytime we're in town.Rooms: Clean -spacious -well taken care of.Safety: Just felt safe in the environment.Food & drinks: Breakfast was so good!Noteworthy details: Staff was so available through out our stay.
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July 2023 by Molly Baron
The staff at the Holiday Inn Express were so accommodating and friendly. I stayed here twice this year for work, with a large group of people. They handled all of our needs competently and always greeted us politely when we came back to the hotel (even when we tracked in mud onto their lobby floor - sorry!) The rooms were comfortable and clean, and the exercise room seemed well-maintained. Knowing I can stay at such a comfortable place makes me look forward to more trips to Farmington.
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July 2023 by Aaron Orechwa
This hotel is fantastic. I cannot speak highly enough of Jack, the hospitality manager, and Kamisha the lodging host. The rest of the staff is superb and there is a high rent job rate. We utilize this facility for large scale field operations base camp and have for years. Absolutely love the hotel and staff mostly.Note: as of July 1st, 2023- the hotel pool and spa are currently not available due to a failure in a critical chemical injection part.
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June 2023 by RaeRae
Pool is closed. Elevator is slow, had to walk up stairs because of the long line. Beds were just okay, we have been to other Holiday Inn Exp and the beds were not as comfortable as in other HIE. Room temperature was difficult to adjust. Staff was friendly and helpful.
