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November 2023 by James E Denney
Great teamwork, courteous and fun! Jobs very well done!
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November 2023 by Brad Begay
Better be ready ro spend half a day waiting. Waited an hour to get in shop. Then two hours to mount and balance two tires. Confronted tire tech, no good employee. Sales guy was awesome.Tire tech needs to be replaced.
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October 2023 by Nadine L.
We travel from Arizona. One person scheduled an appointment. Then another tells us they don't do appointments. Fcfs! This is probably the 3rd time it had happened. Not very good counter services..
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September 2023 by Joe Livingston
The lack of concern for sales is discomforting. These guys make no attempt to appeal to the customer. Just wait in line at discount tires. Those guys know how to run a business.
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September 2023 by Robert bickel
Guys were very helpful in doing a general check up on my vehicle for possible damage. Would definitely recommend them.
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August 2023 by Kenny Hight
5 * to the manager and the on call roadside guys for answering the phone and coming out at night much appreciated!
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July 2023 by Whitney
Caught a screw in my tire going down E. Main street. I could see the screw and hear the air coming out of the tire. We stopped in at Four States Tire & Service and was told it would be 30-40 minutes. 40 minutes past and the whole time we're waiting, several men- two manning the front desk and a couple from the back were loading the soda machine, talking about lunch, messing around. 2 hours later (again, this just to patch a flat), they finally got done with it. Do NOT recommend this business. They don't respect people's time and lack business ethics. If you need tire service, go to Big O Tires down the road!
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June 2023 by Jazzy Pazzy
I’ve been here twice, and they are always very nice and get my car fixed in a timely manner! They are a first come, first served basis so no appointments anymore.
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June 2023 by Mary Gallagher
A joke arrived at 7.30am after speaking with Carlos no master mechanics to perform my brake flush left and went elsewhere
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May 2023 by T. A.
Took my vehicle in for a tire rotation and a check on my tire pressure sensor light notification on my dash. After an hour, they said my vehicle was ready and that they didn't find anything with my tire pressure light. When I got home, my tire pressure light was still on, so I looked down at one of my tires only to realize, they in fact, had not been rotated. I had asked for a rear tire only rotation and the invoice stated a four tire rotation, I immediately called and asked what happened and they basically blew me off. I went back the next morning, had the manager come out, look at my tires and told them what happened. All he could say was that they had been rotated as stated on the invoice and signed off by tech, and tried to convince me as such. I know my tires, I know my vehicle, none of it had been done. I went to a different mechanic that actually helped me. Not only that, the other mechanic found some other things that were not right that had been "taken care of" by Four States months earlier. I've been driving around all these months thinking that everything was in working order. Not sure why the work was not completed when it was requested and paid for, but I will NOT be returning or recommending Four States to anyone. It would be a real shame if any part of the reason the work had been not done is because I'm female and seemed to be an inconsequential client.
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May 2023 by Adam Velasquez
These guys were great!!! First time there today, but I'll be back!!
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May 2023 by T. A.
Took my vehicle in for a tire rotation and a check on my tire pressure sensor light notification on my dash. After an hour, they said my vehicle was ready and that they didn't find anything with my tire pressure light. When I got home, my tire pressure light was still on, so I looked down at one of my tires only to realize, they in fact, had not been rotated. I had asked for a rear tire only rotation and the invoice stated a four tire rotation, I immediately called and asked what happened and they basically blew me off. I went back the next morning, had the manager come out, look at my tires and told them what happened. All he could say was that they had been rotated as stated on the invoice and signed off by tech, and tried to convince me as such. I know my tires, I know my vehicle, none of it had been done. I went to a different mechanic that actually helped me. Not only that, the other mechanic found some other things that were not right that had been "taken care of" by Four States months earlier. I've been driving around all these months thinking that everything was in working order. Not sure why the work was not completed when it was requested and paid for, but I will NOT be returning or recommending Four States to anyone. It would be a real shame if any part of the reason the work had been not done is because I'm female and seemed to be an inconsequential client.
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April 2023 by Minwa
Well, I went to the Farmington location and they didn't have 10w40 oil, so i had to go buy it and it ended up costing about $80 (including oil I had to buy). A few days later, my car was smoking and had no oil and left drips all over my driveway :/ . I'm hoping the Durango store can make it right. Not a great experience.
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February 2023 by Rowan Sandoval
Got here at 9 am.. needed a tire rotation and balance simple process.. now it's 12:40.. 3 hours.. they don't look short staff. Also a lady waited here with me for an oil change....the reply from four states brings up a good suggestion.. set up a viewing of your service bay.. so as a customer it helps us understand what is time consuming..
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November 2022 by Albert Duran
Service is always great. I would recommend anyone looking for car service to go here. They'll get it done in a timely manner. Thank you for all you do.
