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December 2023 by Christa Crawford
The absolute BEST credit union and bank around! Walking into this bank, the feeling is welcoming and bright. The tellers are always so friendly and helpful. With First Financial Credit Union, you can look forward to knowing everything is being taken care of in a professional manner with a delicate touch of organization and care. I ALWAYS look forward to stepping through the front doors because I know I'll be leaving with a smile on my face. Thanks Terra and Darlene for being so kind and patient with me in helping with replacing my debit card this morning! Cheers!
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December 2023 by Bob Rank
I was having a problem using my app on my phone. I went to the Farmington branch and Terra D. spent over 30 minutes helping me to successfully resolve it. That commitment to service is why I have my accounts there.
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November 2023 by Walter Knight
Tha best credit union in town! They never hassle me or jerk me around. They're on top of everything that they should be. Just wish they would open a second branch on tha West side, as I know a lot of tha Rez uses this CU and they could definitely use a sister branch on tha West side...Gallup had 3 branches at one point ?
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September 2023 by Krystina Shelby
The staff has gone above and beyond to help me with all my banking needs. I wouldn’t do my banking anywhere else!
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July 2023 by Lesha Gilbert
Ashlynn was very kind and helpful in getting me a new account set up. She was also very knowledgeable ?
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May 2023 by Larry Hunt
Terra was friendly and super efficient.She helped me get logged into my mobile account in about 2 minutes.
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March 2023 by Yvonne Schaffer
Love this credit union. Staff is awesome!!!! Rates are great!!!
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March 2023 by Jerry Lasater
Louwanna was very helpful highly professional when I opened a new account on Saturday. I like the fact that you all were able to open an account on the weekend something none of the other institutions in town were able to do.
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February 2023 by Jaytee West
Very clean, friendly branch, very fast, had a great experience as always.
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January 2023 by Nizhoni Biersack
Very well customer service. Well detailed information & instructions.
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December 2022 by Erika Turvin
Super experience! Lynn was incredibly pleasant and helpful! This is the reason we prefer banking with a more "local" organization, rather than a nationwide one!!
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August 2022 by Carletta Hardy
The best experience I received was from a young lady named Gabby. She was very informative and very polite. The best customer service I experienced here. She always greets me by my name. I would not go to any other credit union.
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August 2022 by Fidel Estévanio Frank
There is an employee, a white lady, that was very racist. I write this because I have not experienced racism at this branch, since banking with First Financial. I believe I was at this office last week. Maybe I should not have told her I have ADHD. Maybe it is because I was wearing eyeliner. Typical Farmington behavior. She is the only person that wanted to get rid of me. At least she wears her mask. I will definitely get her name next time I show up.
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July 2022 by Mike Mestas
Thank you Carlos and First Financial of Farmington for always being friendly and helpful anytime I have banking needs. Thanks Carlos for helping with my recent account issue and clearing it up in minutes.Mike MestasFarmington Nm
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July 2022 by Aliana Griffin-Passe
They made opening several accounts very easy and the experience was enjoyable!
