-
June 2024 by Derek
I'm a former customer of Cricket and even during my time as their customer, I've never been treated as badly as I was today. I went with some family members and we were all treated badly. It led us to leave. I'd like to make a complaint about the rude salespeople we've encountered the last couple of days. If there are sour grapes over competition with Metro, then it is ENTIRELY NOT OUR FAULT.
The salespeople definitely behave as if they aren't people persons and I recommend they find another line of work that doesn't depend on commission only. Maybe that'll solve their attitude issues towards the public. It is a definite loss of business on Cricket's end with only their sales people to blame.
Cricket is a lovely company that offers a spectacular service. What isn't spectacular is the salespeople who choose to treat happy customers with atrocious sewer- like attitudes and behaviors. We went to two different locations the past couple of days and only ONE salesperson was friendly and explained things in a thorough and understandable manner (whose name I'll include in this review if I ever find out).
I hope this isn't a theme for the locations near here. Because I'd hate to take my business three hours away in Albuquerque.
Thank you Cricket for the service you provide and no thanks to the salespeople who need an attitude adjustment along with thorough, in-depth mental health counseling.
5 Stars Cricket
0 Stars Salespeople
-
June 2024 by Mya Holliday
Thank you Garrett! He took the time to patiently help me out with my phone and was very helpful. Great guy, ask for Garrett if you need anything with switching over carriers or phone services questions.
-
February 2024 by Melanie
Thank you so much Garrett for your excellent customer service ???
-
December 2023 by Derrick “TigerLibraLee” Lee
It's affordable
-
November 2023 by robert
Daniela And Garrett were awsome they were able teach us our phone and gave us a great deal !
-
March 2023 by Orlando Lee
Very helpful staff who are there to help customers.
-
August 2022 by garet giffin
Eddie was great, he helped us get better plan, at a better price
-
June 2022 by Chandra Ortega
The cricket inside of the Farmington mall was a terrible experience the lady told my husband to wait here and she would help him after the customer then she came back came back and told him she could not help him she was closing the store her kids came 1st no matter what very rude and terrible experience!
-
February 2022 by Josh doinggood
Went to the store cause I had a problem with my phone. And George really helped me out and got everything taken care of. Thanks
-
January 2022 by Jennifer Christopherson
The machine wasn't working right but the employees were helpful and friendly. They were knowledgeable and understanding.
-
January 2022 by Lydia (Lyd)
Bad service today because some tall bilagona closed 30mins early when there was customers waiting outside… booo
-
December 2021 by Dennis Campbell
AWFUL service. They do not answer their phone, and the phone is confusing. Would have gone elsewhere if I had know this.
-
September 2021 by Cris W
Customer service over the phone was confusing so I decided to go in the retailers which is over 30 min drive to go back to square one. Getting a phone hooked up shouldn't have to be a hassle.
-
June 2021 by Jo Leigh Ortiz (Jo)
Have the latest phones great rates.
-
June 2021 by Jo Leigh Ortiz
Have the latest phones great rates.
