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June 2023 by Elizabeth Rascoon
Had a question about a product they sell that I saw online. As an out of area shopper I called the store to ask and got hung up on. At first a girl named Kaden answered and greeted me, I explained my question then got hung up on, called again 3 more times and immediately got hung up on without a simple hello or anything whatsoever just a dialing tone, the sound of someone picking up the phone then call ended within 2 seconds. Called a few minutes later and same issue. Bad customer service.
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March 2023 by Google user
Returning customer after 2 years. Came w/ my sister to help me pick out jeans for my date night. They only greeted her and were willing to help her, completely ignoring me. I feel like they are only targeting skinnier and younger people. Decided to give them a chance. My sister only wanted to try 1 pair on w/ me. They kept tossing her jeans, and again, I am being ignored when I wanted to try on another pair of jeans that weren't the right fit. My sister was annoyed that their attention was only to her. So we left, Boot Barn and Big R seem to care more for their customers.
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March 2023 by Jas B
Returning customer after 2 years. Came w/ my sister to help me pick out jeans for my date night. They only greeted her and were willing to help her, completely ignoring me. I feel like they are only targeting skinnier and younger people. Decided to give them a chance. My sister only wanted to try 1 pair on w/ me. They kept tossing her jeans, and again, I am being ignored when I wanted to try on another pair of jeans that weren't the right fit. My sister was annoyed that their attention was only to her. So we left, Boot Barn and Big R seem to care more for their customers.
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March 2023 by L A
I LOVE this store but the workers are SO PUSHY and won't leave you alone.
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January 2023 by Tammy Garlington
need to carry more size 24's every time I go in my choices are very limited if at all and buckle is pretty much the only store that I can get jeans at if they have em. like the store
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June 2022 by Steph M
Everyone who works here is always so nice and helpful!
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April 2022 by Brian Yazzie
Nice Ariat selection
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October 2021 by Hannah C
Sarah was awesome! I always love coming to the buckle. Just found out they have their own seamstress! Which is was awesome! I bought pants that were too long, and she let me know that.She made me feel comfortable being there, and brought a lot of cool things to try! I'm never disappointed with buckle, my #1 place to shop. (:
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June 2021 by H C
Sarah was awesome! I always love coming to the buckle. Just found out they have their own seamstress! Which is was awesome! I bought pants that were too long, and she let me know that.She made me feel comfortable being there, and brought a lot of cool things to try! I'm never disappointed with buckle, my #1 place to shop. (:
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June 2021 by Jan
The ladies were rude. I asked for a copy of my receipt and the lead there said why does she need one. I told her you can't see anything on the receipt and she told me there's a bar code you can see that and I told her I would like to see the prices. I shouldn't have been given a hard time on top of that they kept the original acting as if I was doing something wrong. All I wanted was a clear receipt. Horrible customer service. It's no wonder why they hardly have any customer.
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March 2021 by David Enriquez
Jayden was super helpful when it came to helping me find some new shirts. Caleb was also very helpful. Both of those employees are very kind & respectful. Thank you!
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November 2020 by Ryan Jim
Best pair of Jean's and friendly staff
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October 2020 by Aaron Keeley State Farm Agent
The quality of the pants here are awesome! Long lasting and really comfortable. Also a great place for shirts and certain kinds of shoes. Staff is friendly and place is clean. Definitely a great place to shop! Heads up, it is a little on the pricey-er side.
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September 2020 by Aaron Keeley
The quality of the pants here are awesome! Long lasting and really comfortable. Also a great place for shirts and certain kinds of shoes. Staff is friendly and place is clean. Definitely a great place to shop! Heads up, it is a little on the pricey-er side.
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July 2019 by Michelle Chaffee
The employee that helped us today was great & went above and beyond to help find what we needed. . They offer hemming, small hole repairs, button replacements and more for the life of the jeans!! Awesome store!
