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October 2023 by Priscilla Garcia
Placed an online order and when I went for pickup I was told they didn’t have 4x6 paper so I then placed another order (different size)guess they were out of that too. Never got an email or call that the order couldn’t be fulfilled or guess they still out paper a month later…. Bad business!
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October 2023 by Sheen B.
this pharmacy is a joke. we wait on the phone for 40 plus minutes we had a few phone calls ahead of us. we drove to Walgreens in person to see a notice on the window that the Espanola Walgreens pharmacy has been closed for three days. why was this NOT on the phone message while we patiently waited on the phone?! This is not right! Get it together Walgreens pharmacy!!
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October 2023 by Madeline L.
This morning, I went up from Santa Fe to Walgreens in Española for a Covid shot. It was great! It's very difficult to get Covid vaccinations right now in Santa Fe. And this place is certainly worth the trip. Highly recommend.
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October 2022 by Melvin P.
This pharmacy is understaffed. often run out of the Rx that I get every month and the customer service is terrible. If I could leave a zero star review, I would. In an effort to fill a pain medication for migraines, I waited on hold for over 2.5 hours as a total in three days. I called corporate and the customer service lady was fine, but her options to actually help were nonexistent. NO way to run a company. If that is the best you can do, just send your customers to CVS and get out of the business.
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July 2022 by Cori H.
Prepare to wait for a couple days to get your prescriptions even if they are in stock . They are too busy to fill even acute care prescriptions. I will request my patients to use an alternative pharmacy until this is resolved.
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November 2021 by Jennifer Kristy
DeAnna and Kimberly are the best!!!!
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February 2021 by Richard Marquez
I've purchased over $500 worth of posters, prints and pictures of my late grandson and was very well pleased with the awesome customer service and quality of all the prints. I would highly recommend Walgreens Photo Center for all of your photo needs!
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August 2020 by James Pierce
I was having trouble getting the insurance to approve a prescription that had been filled many times in the past. A Pharmacist named “Annie” spent almost 2 hours speaking to the insurance company, doctors and numerous others attempting to figure out the problem and to fix it. I was treated as if I was family. I’ll never forget how it felt to have someone on my side. Whenever my travels brings me to this area, Walgreens Española will be the only pharmacy that I use. Best of luck Annie, and thank you again.
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June 2020 by Jacqueline H.
I'm extremely disappointed in the service from the pharmacy specifically. We had a prescription sent here and they repeatedly told us that it was either out of stock or that they never received the prescription. The doctor sent the prescription over again and it was the same thing. I also called my insurance because I sent the prescription over to the CVS pharmacy instead and they told me they could not fill the prescription since Walgreens had already filled it. So how have they filled my prescription yet I haven't gotten my medication yet? I don't know what it is they're doing or how they are running this business, are they committing fraud??? Anyway, please use any other pharmacy in Española since the Walgreens pharmacy has continuously failed their clients.
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May 2020 by Tim Jensen
When purchasing one bottle each of Turmeric, Iron, Echinacea and Vitamin C you are told there is a limit of 2 Vitamins per sale. Hum! Which of these are vitamins? The clerk should be trained better.
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December 2019 by Elaine Keily
clean up and keep out dirty needles, in its parking lot. Exposure to families and children. A great health risk,unethical.
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December 2019 by Betsy D.
We visited the area over the Thanksgiving weekend. My husband forgot his medication that had been recently increased. The people at the pharmacy were extremely patient and helpful having to speak to the Dr from home, receiving faxes with instructions and dispensing his medication. We really appreciated their concern and care.
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October 2019 by Bj Velarde
what's wrong with this place, a wait in inside or the drive thru,,,,, a LOOOOOOOONG line. go across the street at CVS, no line no wait. dropped of prescriptions last week, they can't find them, wtf , and you can call or go in person 10 times and you'll hear 10 reasons/excuses why the prescriptions are still not ready ok r they are ready but when they shuffle you around to another register copays 500 bucks or they need more info or something. . they need something, but it's not info
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August 2019 by John B.
Given that the nearby town of Chimayo has USA's highest per capita rate of heron usage, and that all of New Mexico suffers a high poverty rate, perhaps the following tale of corporate pillage is no surprise. From the front page of Santa Fe NEW MEXICAN, Sunday, August 4, 2019: ESPAÑOLA -- On the outside, the only Walgreens in this small Northern New Mexico city mirrors the thousands of others scattered across the nation, with the drugstore's familiar name plastered in red cursive across a hulking beige building. Located on the corner of Fairview Lane and North Riverside Drive, one of the busiest corners of the city, this typically busy Walgreens -- much like its counterparts in every state -- offers customers everything from toothpaste and greeting cards to energy drinks and same-day photos. But this particular store has a dubious distinction. For a seven-year period, it was one of the most prolific dispensers of opioid medications in New Mexico, an especially troubling fact for a city that has been in the throes of a harrowing, decadeslong battle against drug abuse and addiction that has claimed scores of lives and scarred hundreds, if not thousands, of families. The Walgreens in Española, a city with a population of about 10,000 people, dispensed the third-highest number of pain pills in the state from 2006 to the end of 2012, according to an analysis by the Washington Post, which examined a never-before-released Drug Enforcement Administration database that "tracks the path of every single pain pill sold in the United States." "These records provide an unprecedented look at the surge of legal pain pills that fueled the prescription opioid epidemic, which resulted in nearly 100,000 deaths during the seven-year time frame ending in 2012," the newspaper reported. "A county-level analysis of the cumulative data shows where the most oxycodone and hydrocodone pills were distributed across the country over that time: more than 76 billion in all." According to the newspaper, the Española Walgreens handed out more than 6.1 million pain pills during that period, behind Prime Therapeutics in Albuquerque and a Lovelace outpatient pharmacy, also in Albuquerque. The analysis tracked nearly 11.8 million pain pills back to Prime Therapeutics and just over 6.6 million to Lovelace's outpatient pharmacy. "Given the population base that Walgreens is supported by in this area, even if you include northern Santa Fe County, all of Rio Arriba County, there's no way we should be third in the state," said Lauren Reichelt, director of the Health and Human Services Department for Rio Arriba County, where Española is located. "We don't approach the population of Albuquerque or Santa Fe or Rio Rancho or Las Cruces," she added in an interview Friday. "We don't come close, so it is out of proportion to the population, and that's for sure." A pharmacist at the Española Walgreens expressed shock at the numbers. "That's crazy. Yikes," she said before referring inquiries to a store manager, who did not return a message seeking comment.
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July 2019 by Jennifer Naranjo
Love the red box's they got out side,and good customer service, fast and friendly