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October 2023 by Sheen B.
this pharmacy is a joke. we wait on the phone for 40 plus minutes we had a few phone calls ahead of us. we drove to Walgreens in person to see a notice on the window that the Espanola Walgreens pharmacy has been closed for three days. why was this NOT on the phone message while we patiently waited on the phone?! This is not right! Get it together Walgreens pharmacy!!
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October 2023 by Madeline L.
This morning, I went up from Santa Fe to Walgreens in Española for a Covid shot. It was great! It's very difficult to get Covid vaccinations right now in Santa Fe. And this place is certainly worth the trip. Highly recommend.
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July 2023 by K. C.
People working at the pharmacy giving false information about prescriptions and not answering the phone for hours. Yesterday everyone waiting in line didn't know what to do because the pharmacy staff only show up when the feel like it.
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March 2023 by Google user
They never answer their phone. And when they do answer they put you on hold again and forget about the phone. They'll call and say the prescription is ready and when you go to pick it up they say you have to wait because it's not ready. Very unprofessional.
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March 2023 by Sara Maxwell
They never answer their phone. And when they do answer they put you on hold again and forget about the phone. They'll call and say the prescription is ready and when you go to pick it up they say you have to wait because it's not ready. Very unprofessional.
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October 2022 by Melvin P.
This pharmacy is understaffed. often run out of the Rx that I get every month and the customer service is terrible. If I could leave a zero star review, I would.In an effort to fill a pain medication for migraines, I waited on hold for over 2.5 hours as a total in three days. I called corporate and the customer service lady was fine, but her options to actually help were nonexistent.NO way to run a company. If that is the best you can do, just send your customers to CVS and get out of the business.
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October 2022 by Ernesto Garcia
THIS PHARMACY IS HORRIBLE. THEY NEVER ANSWER THE PHONES NO MATTER WHAT TIME OF DAY YOU CALL. YOU CAN NEVER FIND OUT WHAT IS GOING ON WITH YOUR PRESCRIPTION. THE SAD PART IS THIS PHARMACY HAS BEEN LIKE THIS FOR A LONG TIME. ITS PATHETIC CANNOT EVEN RELY ON YOUR PHARMACY. NOT ONLY IS THE PHARMACY HORRIBLE BUT THE ENTIRE STORE IS JUST AS BAD.
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July 2022 by Cori H.
Prepare to wait for a couple days to get your prescriptions even if they are in stock . They are too busy to fill even acute care prescriptions. I will request my patients to use an alternative pharmacy until this is resolved.
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February 2022 by Illona Gonzales
Understand that many businesses are understaffed, but the attitude of most of the employees is downright rude. Have had issues with liquor dept. And now pharmacy. Never have this issue with any Santa Fe Walgreens.
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January 2022 by Briana Radosevich Bustos
3 times I have placed a prescription refill on the app, waited 20+ minutes in line to pick up (3days later giving plenty of time to fill) and been told the order was never received. We will be switching pharmacies immediately.
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January 2022 by Jovanna Martinez
Would recommend going to Walgreens it's not a bad store does have a little bit of everything
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August 2020 by James Pierce
I was having trouble getting the insurance to approve a prescription that had been filled many times in the past. A Pharmacist named “Annie” spent almost 2 hours speaking to the insurance company, doctors and numerous others attempting to figure out the problem and to fix it. I was treated as if I was family. I’ll never forget how it felt to have someone on my side. Whenever my travels brings me to this area, Walgreens Española will be the only pharmacy that I use. Best of luck Annie, and thank you again.
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June 2020 by Jacqueline H.
I'm extremely disappointed in the service from the pharmacy specifically. We had a prescription sent here and they repeatedly told us that it was either out of stock or that they never received the prescription. The doctor sent the prescription over again and it was the same thing. I also called my insurance because I sent the prescription over to the CVS pharmacy instead and they told me they could not fill the prescription since Walgreens had already filled it. So how have they filled my prescription yet I haven't gotten my medication yet? I don't know what it is they're doing or how they are running this business, are they committing fraud??? Anyway, please use any other pharmacy in Española since the Walgreens pharmacy has continuously failed their clients.
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May 2020 by Tim Jensen
When purchasing one bottle each of Turmeric, Iron, Echinacea and Vitamin C you are told there is a limit of 2 Vitamins per sale. Hum! Which of these are vitamins? The clerk should be trained better.
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January 2020 by Juan Garcia
The girls at this pharmacy are rude mean and incompetent. I really wish the corporate office would look at this place.