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January 2024 by roger mortensen
You ever walked into a bank with a million dollars, getting greeted like a celebrity or something? Well if not… go see Rayna Bustamante at Guadalupe Credit Union. Swear that’s how I felt! Helped me open a new account, transfer money from and between multiple accounts, and oh yeah all this was like 20 minutes before closing. She did not rush, complain, or make me feel like it was a bother. Her service was great to say the least! Thank you ??P.S. they have some neat cards to choose from.
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December 2023 by Kamella Cruz
Espanola Branch Manager Rayna Bustamante helped my family in every way! We consolidated our debt & confidently moved our auto loans to Guadalupe Credit Union. We highly recommend GCU for the professional & personal care!
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December 2023 by Alma Rivera
I received great customer service when I went in to open accounts for my children. That included that I had the newborn with me who woke up crying and needed to eat. I was made comfortable to take care of his needs and not rushed. We were able to handle all of our needs, including the littlest one.
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November 2023 by Paula Jaramillo
Opened an account yesterday and the service I received was amazing!
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November 2023 by DARTH BENZ 623
Great service!! Was dealt with quickly. Bery friendly
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June 2023 by Josephine Griego
Guadalupe Credit Union is an amazing bank. It's amazing because of the employees working there. Always professional, they will do the best they can for you each and every time. Rather it's purchasing a vehicle, opening an account or better yet if you have an emergency, they work as if it's their emergency. So quick and helpful. I could go on and on. RAYNA, JAIME, ALL THE TELLERS IN ESPANOLA, GREAT JOB GUYS! THANK YOU.JOHN AND JOSEPHINE GRIEGO.
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May 2023 by Jamie Archuleta
First time experience with Guadalupe couldn't be more of a pleasant experience Rayna is the best thanks for all your guys help ?
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May 2023 by Glenn Weber
Since having a stroke things can be very difficult for me, Rayna was very understanding and helpful
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April 2023 by Elisia Casados
I called the branch to ask a question regarding my account and some money not adding, I called and the guys didn't even look into my account, straight told me to contact PayPal, instead of looking into my account, didn't ask my account number and placed me on a 15 min hold with nobody picking up. I called back again requesting a supervisor and again transferred every which way but not answered. I called again several times only for my call to be rejected and not answered at all. Espanola Branch has bad customer service both over the phone and the line to deposit/withdrawal money too.
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April 2023 by Bowen Mason
Teller was very kind and prompt even though the establishment was very busy and made lovely small talk on the upanisads.
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March 2023 by Deana Gallegos
What an awesome experience it is to bank with Guadalupe Credit Union’s Espanola Branch Manager, Rayna Bustamante. This lady has gone above and beyond the call of duty. I was needing to settle some business rather quickly and I knew she was someone I could trust and reach out to. I have never felt like an inconvenience to her or her time. She listened to my needs and worked her magic. Not only is she most knowledgeable about banking practices she actually makes banking enjoyable. I would recommend Rayna over and over to whomever needs help opening a new account or borrowing a loan. If you're in need of someone who is professional and efficient, kind and friendly, I would most definitely say to ask for Rayna.
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March 2023 by Jeff Bezos
Unless you are expecting for your card to decline,shut,or random money being charged wouldn’t recommend … my card declined in a McDonald’s ?? I had to pull my phone out and show the employee I had 200k in the bank so he wouldn’t laugh he shut real quick but I’m definitely closing first thing in the morning ??….I was like shak I got my card blew on it wiped it on my shirt and told him I know I’m not broke and told him try it again? big L guadalupe a big L e
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March 2023 by Teresa Salazar
I love this bank they are always friendly and helpful. The online banking is great I love how the employees notify u of suspicious activity on your account right away
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March 2023 by Antonio Martinez
Isaiah when out of his way to help me and he was very courteous and took care of all my issues I was very impressed with this level of service!!! GREAT JOB!!! ???
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March 2023 by Endreana Carpio
Thank you Rayna for assisting me today and for answering all my questions!! Customer service skills were impeccable and made my experience very pleasant.
