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March 2024 by Dane Martel
Not the worst cvs I've seen nor the best. My one bit of feedback is on the positive side it's really clean. There isn't debris 9utside in the parking lot neither. Now on the other hand there's always a bunch of staff never in uniform that you couldn't even tell work there. And it's hard to find staff wiling to help. Also their always out of stock of so many ordinary things they shouldn't be out of stock of.
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February 2024 by Yvonne Armendariz
I went to the drive through to pick up my prescription. By the time I got to the front of the line I had waited 10 minutes and I pressed the button and a representative told me they will be with me in a minute. I waited 15 minutes and pressed the button again because I saw all the representatives on their phones. None of them were helping other customers inside the store. When they finally came back to the window to help me to pay for my prescription therepresentative had the audacity to tell me to pick up my prescription tomorrow because they were closed. I could not believe this!! What kind of people who work at pharmacies do this. The main representative wearing all white was sitting down on the computer the whole time and didn't tell her subordinates to help me. What kind of manager does this? This is the way things are ran at cvs. If you need your medications that day you will die waiting until tomorrow. Good luck is best to find another pharmacy.
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November 2023 by Proud Housekeeping
Charles was of great service and made sure we were taken care of the moment we walked in until the moment we left. It's super appreciated because most places don't care that you're even there to shop.
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October 2023 by Terri Nichols
As with all CVS they are terribly understaffed and are prone to ridiculous delays an mistakes. This is a problem at corporate level for sure not at local level. People can only do so much!
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September 2023 by Christine Wagner
For some reason they are overwhelmed with orders and don't fill until the last minute. Even then, You have to call and be put on hold for a long time to tell them to fill the order that you need. This is all at the last minute on the day that you run out. Difficult experience. Not sure why they're not as efficient as they could be.
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August 2023 by Nambé B.
There are some people who work there who do a good job. But too many simply don't care or are simply mean. Right now I am hold for 44 minutes waiting for someone to answer. It is the evening shift and they just don't feel like answering. But they have had a prescription for more thirty six hours and for some unknown reason have not filled it. Their online app is useless -- it will tell me the prescription will be ready soon -- but it isn't. And they won't answer the phone. So tomorrow I will have to drive there a second time and ask them in person to fill the prescription -- this is the second time I will ask. If I am lucky, one of the decent employees will be at the counter and after I wait an hour or two, I will get the prescription. How a previous reviewer got something in half an hour can only be called a miracle.I have filled out the CVS review form on this pharmacy several times. I check that I would like to talk to someone. I never get a call. I give them one star, because a zero is not allowed/
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May 2023 by Donald H.
Still the worst customer service ever I have even talked with the manager and she can't get the pharmacy to call me back. Don't waste your time
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March 2023 by Trish L.
I needed a 1-time pickup since I was away from my home pharmacy. The person handling the drive thru was very helpful and nice. I had my rx within 30 minutes, including the transfer time from my regular CVS. Thanks!!
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October 2022 by Martin T.
If I could give a negative 6 I would. They texted me that I had a prescription ready. I wasn't sure what it was but since I couldn't get an answer on the phone I drove the 26 miles to the store. I was told it was ready but they refused my insurance so I asked them to transfer the prescription( that has 3 more refills)to the local pharmacy who takes my insurance and they said sure no problem. I went to the local pharmacy and found that not only had they not transferred the prescription they had marked it as inactive in their CVS internal system and flat refused to transfer it meaning I couldn't get a needed prescription. It's the drug that allows me to urinate so I kinda need it. I politely asked to speak to the head pharmacist, was put on hold for 15min and then disconnected. This puts me in a bind as now I have to go back to the doctor, get a new prescription, and drive another 26 miles each way to pick it up because now I'm out of it. In the past I had used them but when I presented my GoodRx number that said I would be charged x amount when the jr pharmacist brought it to me it was exactly double the GoodRx price. This CVS has a collection of impolite, unfriendly people working there and I will do my very best to deride them at every opportunity.
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September 2022 by Blessed AI
Good customer service. Need to maintain their outside environment better.
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July 2022 by Google user
Very poor experience. Registered for an appointment online and selected the Moderna booster for this appointment, which was accepted. After arrival, I went to the counter and was told they only provide the Pfizer booster. They wasted my time, gas, and support for CVS. I recommend other places for this service.
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May 2022 by Roger Early
Very poor experience. Registered for an appointment online and selected the Moderna booster for this appointment, which was accepted. After arrival, I went to the counter and was told they only provide the Pfizer booster. They wasted my time, gas, and support for CVS. I recommend other places for this service.
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June 2021 by Mark S.
They have seriously messed up 5 of my prescriptions in 6 months and I get 90 day supplies so I only go every three months. They refuse to answer their phone. They are extremely rude and difficult. I would avoid at all costs.
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December 2019 by Heather V.
Terrible experience. They consistently switch medication for the generic on every refill and claim there's no way to change it. Have to go multiple times before actually getting the proper medication. Gave them one final chance and called before picking up the refill and was told everything was good, but upon arriving they had messed it up YET AGAIN and actually tried to talk me into taking a different medication(not even the generic of what I take but something completely different) so I had to come back a different day AGAIN Take your prescriptions somewhere else where they actually care about getting it right.
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December 2018 by Susan Watkins
Always friendly and helpful staff. Clean and comfy. Has everything I need. Pharmacy is great!
