“Del Norte CU recently upgraded their website. After several attempts on my part to upgrade to the new App I finally gave up and submitted an email requesting assistance. Within an hour I was contacted by the Manager of the Espanola Branch. Her name was Marina Rodriguez. She was the only person I spoke with (4 others prior to her) who knew what my concerns were with the new upgrade. She professionally walked me through the process on my Android phone. She is the most knowledgeable person regarding issues with setting up your puter or cellphone. Ask for Marina Rodriguez. Thank so much Marina. You made my day.Respectfully,Andrew”
“You ever walked into a bank with a million dollars, getting greeted like a celebrity or something? Well if not… go see Rayna Bustamante at Guadalupe Credit Union. Swear that’s how I felt! Helped me open a new account, transfer money from and between multiple accounts, and oh yeah all this was like 20 minutes before closing. She did not rush, complain, or make me feel like it was a bother. Her service was great to say the least! Thank you ??P.S. they have some neat cards to choose from.”
“Terry Lovato was great help with a loan.Her communication is spot on. I didn't even have to step in the bank. All was done via email in a matter of day's! Thanks Terry & Zia for making it easy.”
“We have been searching for a local bank that can assist in providing us options for storing a portion of our accessible earnings in an accumulative way. After some searching we went into the Del Norte Credit Union branch on N Riverside Drive in Espanola, NM. Alejandra provided excellent customer service while assisting us in opening up a savings account. She assisted us in exploring all the options available to us that would provide dividends on our earnings. She was very thorough and extremely efficient. This was our first time visiting this new branch and she made it a very welcoming experience to Del Norte Credit Union (1720 N Riverside Dr, Espanola NM, 87532). She helped us explore various CD’s, savings accounts, and business checking accounts. Excellent customer service by Alejandra!! Great welcoming to a business banking experience. Thanks a bunch Alejandra and DNCU!”