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August 2023 by David Yeargin
Sam Walton would have a heart attack if he walked into a Walmart today. Very little is American made. I’ve been to the local Walmart 3 times now and there’s no one in the sporting goods department to let me buy 22 ammo. No one helps you find anything or reach something on the top shelves. The only person who asks, is the guy when you are walking out of the store. Do they expect me to turn around at that point and get the things I came in for? Is someone really going to help me then. I found what I could by myself, I checked out by myself, while 4 employees visited with each other. The lady playing on her phone in the housewares, wouldn’t even look up when asked for help! No such thing as customer service at Walmart! All I can see is Walmart employees want their paychecks, but don’t think they should have to work for them!!!
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July 2023 by David S.
Between all the pallets in the isles, the pallet runners and personal shoppers taking up what is left of the floor space the employees act like the customers are the ones in the way.
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June 2023 by Cynthia S.
I will never go to automotive again under staffed excuses why they can't fix your car. Not happy.
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December 2022 by Christopher M.
DIANE! You saved the day I couldn't find cooking twine anywhere, and Diane took me exactly to the little cubby that it had. I've been here before looking for it and never could find it. Thank you so much Diane.
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December 2022 by Deb V.
I am not much of a Walmart shopper but decided to give them a chance to see if I could get a item I needed. Found the item but it was missing a huge piece it is suppose to come with. Well, the piece missing I didn't need so I asked about a discount which I have never heard of a store not giving. Well the STORE MANAGER. Couldn't get off her ass to come see what we were asking about & denied us the discount STATING "IF YOU WANT IT BUY IT IN FULL" this confirms my decision to not support this crappy store, the management or employees .. SAD!!
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June 2022 by Whitnie O.
So I've been to several Walmarts in NM. And for Safest and cleanest this Walmart gets 4 stars alone!!! No idea about their customer service haven't needed it yet.. but the greeters are usually friendly and kind. I've always been able to find what I needed and surprised at the quality of things I have found and bought. Only Walmart I will go to now and do grocery shopping at, so far haven't had a bad experience yet.!!
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May 2021 by Gia M.
Walmart has gone downhill since Sam Walton died but this is the worst Walmart I've ever been to. The staff is lazy and rude. The store is messy. It's never well stocked. I don't shop there unless I absolutely have to. If I can wait, I order from Amazon.
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December 2020 by Scott P.
I'm sorry, but this Walmart isn't even worth a star after my experience with there customer service last night. I had a couple items that had to be returned and went to the service desk to exchange them. But just because my receipt wouldn't scan , or just because the lady could not read the some of the numbers, refused to except the items, also telling me that she cannot exempt any items that totaled over $25.00. Folks, I have never heard that before and thought that what she had said was absolute bull crap! So I left there and went over to the clothing department to see if they could help and that was even worse than the service desk. Those people that work in the clothing department are the rudest people on earth! Very poor attitude toward customers! I even herd one person say that the Rustler jeans I had bought, were not and item that they sold in the store. That was bull crap too, cause they have a whole wall of them! Lastly finally had enough and walked to the self check out register and I had bought a tv and had to have the the security string that was rapped around the box taken off by a Walmart personnel. Called the person over and he too was very rude. So this is just a heads up folks that these people that work at this Walmart don't give a crap about there customers. Jerks!
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May 2020 by Becky G.
This Walmart in Edgewood, NM is not practicing safe COVID rules set by the Governor. Customers are running around without masks, sneezing and coughing all over! The store should MANDATE FACE MASKS to enter the store! Keep us all safe!
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March 2020 by Sudie M.
This Walmart definitely possesses the hallmark of good old fashioned customer service to its rural customers. I've experienced this personally, because I also treat the employees as people and not objects. Yes, there are areas that can be improved, but often those improvements are not possible with what the current staff is capable of, but need to be addressed from higher up in the chain of command. Pamela, the manager does a great job, as do the many cashiers, stockers, guest service associates and department managers. I often hear people say it's the best Walmart they've ever been to. Everyone knows everyone by name, even Frankie the guest greeter at the front door. Yes, not all of the employees will all be full of smiles and graciousness, but if you smile, take time to look at their name tag and talk to them you might just learn something pretty interesting about them that you wouldn't have known otherwise. PS - Also, thank you for allowing truckers to park in your lot and shop there. After all, how do we get our goods in the first place, without the heartbeats of America?!
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December 2019 by Robert H.
Merry Christmas Wakmart. Just stopped here for a minute to buy a few things. Spent over $100 here. Was going to close my eyes for a minute when the store manager came out and ran me out. Just because I have a trailer. Parked way out to the side of everybody. Not hurting anyone. Amazing how we treat each other. No reason to be a jerk, which he was. Great job Walmart. As you can see, they are very buy. They didn't walk out and threaten me just once, but twice.
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November 2019 by Bart W.
Horrible management staff. Employees dont care when they make a mistake on a "non refundable item" this jack ass was the one who tang it up! Now they cant return it?! What a crock! To hell with this store I WILL NEVER DO BUSINESS HERE AGAIN!
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October 2019 by Russell W.
My local Walmart is... how can I say this? Pretty awesome. They've been here since 2008 so I've had plenty of experiences with this store. I've had some experiences with this Walmart in the past... but to their credit the problems I've had have been fixed to my satisfaction. The people who work here are also pretty awesome, and the online ordering aspect works much better than it used to be. I look forward to continue giving my business to this local Walmart.
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July 2019 by Delfina E.
Went to pick up my prescription and a few items from the grocery section. I had two medications that were sent in my my physician a week earlier. When I was waited on there was only one. I asked the pharmacist if there was a problem with second prescription. I was then sent to another line where I was informed it was there but wasn't filled and it would be ready in 20 minutes. When I told her I would be back in 20. She rolled her eyes and said they would close at 8. Well since it was six this was not going to be a problem. The grocery store portion of the store was wiped out on many of their shelves. But we found what we wanted so we were good. At the register the was only one actual cashier. The other two employees were manning the self checkouts that had no one using them. I guess I'm old fashioned and still like a real person. I have always preferred the Edgewood Walmart to the ones in town because of their friendly and efficient service... I really hope they get back to what they were
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March 2019 by Sharlotte D.
They worker are very disrespectful. The costumer service people (some not all) are very rude. Some of the people in Deli and where the serve the hot food are very rude. In when a couple days ago and one of the work Refused to help me and walk away. As of right now I will not come back to this Walmart even again. I will go to Albuquerque to go to Walmart.