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December 2023 by Beverly Larson
I got a T-Mobile sim card which was put into my Samsung phone. This was on a prepaid service. It is the absolute worst service ever! The phone either breaks up, receiving only garbled voices, or cuts out all together. The data is so slow I feel like I'm back on 1985 dial up service.
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November 2023 by Carmen Tarin
Very good service,am glad that I have my phone with T-MOBILE, I have 4 lines
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November 2023 by PAT Truscott
Switching service providers can be challenging, especially when getting a new phone at the same time. Fortunately we found Katie at T-Mobile. Katie took the time to listen to our needs and made spot-on recommendations for both the plan and phones. We're seniors and not particularly tech-savvy but Katie patiently worked with us until we were comfortable with our devices. Bonus: this is a corporate owned store so we were comfortable we were dealing with T-Mobile and not a middleman.Thanks to T-Mobile and Katie we are enjoying better service, more features, new phones and spending less, could not be happier!
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October 2023 by C S.
My mother moved to that area, a couple years ago. Family NOW knows she's become forgetful. She was there trying to find her tracking number to pick up a package at the Post office and Mark was Fabulous. She's mentioned they helping her in the past.. Staff, customer service is EVERYTHING...Thank YOU!
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August 2023 by Maria Ruis Porras
Their prices have a gun sky-high a switch to my whole family to T-Mobile now I regret it
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August 2023 by J Burke
Costumer service reps at this store always get it right when I need them to. Appreciate y’all!
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June 2023 by Angie B
I called Deming t mobile location as service hasn't been the greatest for almost 2 months. I was a little on the mouthy (cussed a few times) side, and Adrienne had answered the phone. He calmed me down fast, and dealt with my complaint in a professional, very polite manner. I apologized for my language, but am still irritated by slow to no service at times, can't load stuff alot lately, and its gotten old. it was never like this. he explained what is going on and said there is a light at the end of the tunnel, just can't put an exact date on it. regardless, he was great dealing with my language, and hopefully these issues with service having gone down hill the last 6 weeks gets taken care of soon.
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May 2023 by Lisa Schumacher
Went in to change over service Adrian was very helpful and patient. Excellent customer service!! Th whole team did great Highly recommend
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February 2023 by Chip Landry
Very good excellent people ho no what there doing
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October 2022 by Amber Mills
Had some problems with my phone at first. Staff was knowledgeable, fast, thorough, friendly. Problem was fixed in no time. Staff Adrienne also called to fix any problems and kept me up to date on when my phone would arrive. Didn't rate them fairly on the survey. But that was only due to the phone I ordered had a couple problems and only that reason. The rest of my opinion of the store I visited is fantastic. Can I just go hang out with the cool people at T mobile lol.
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September 2022 by Jose Martinez
Great customer service from Adrian and Arturo. Glad I upgraded from Metro. Thank you gentlemen.
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September 2022 by Lisa Ann Ochoa
Great customer service!! Helped me with getting the right phone and plan. Went the extra mile to help me. All EMPLOYEES are polite and helpful. ???
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August 2022 by Monica Camunez
We went in to look and see what was available. Immediately the staff greeted us with a smile. This was around 6 pm on Monday, the three employees were very helpful. The three employees were all involved in our purchase to make sure we were getting accurate information. Not only did they help us but helped eachother. It's amazing to see such great team work! They showed us every option available and did everything to give us the best deals. The staff was really friendly and interacted with us, never felt ignored.I would definitely recommend them for you cellphone needs.
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August 2022 by Mario Madrid (Squishi)
Great service very friendly and everyone was very fun and easy to talk to.
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August 2022 by Edward Sencion
They do a good job the service is really good.... If there's a problem am I going to the office and they fix it right away even if it's not in their favor... That's very important also. That kind of service together with that attitude is what makes a business successful..
