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December 2023 by Jana Mabry
Always happy with our interactions at this branch of US Bank. We can always count on friendly & professional service. Thank you ?
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December 2023 by Luis Sabogal
Great customer service and knowledgeable.
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November 2023 by Destiny Garcia
I have used US bank for years now starting in CO, when I moved to Texas I found the nearest bank was in Clovis. It has never really been an issue because of online banking. I recently got married which means I needed to change my name at the bank. I drove 2 hours to go to this bank & immediately regretted it. I walked in and asked about changing it and I was asked if i had my marriage license which I did not (I didn’t know I needed it, everyone I asked told me I just needed my new social & new DL). When I mentioned I didn’t have it she instantly tried to turn me away while smirking. I explained that I drove 2 hours and it would be impossible to go home and come back I was met with a “sorry about your luck” attitude. As I was starting to panic another teller said it would be okay and that they could change it (thank Goodness). I was appalled when the original teller who tried to turn me away started huffing and puffing along with rolling her eyes. The entire time was very uncomfortable and unpleasant because she hardly spoke to me unless she had to. I felt like I was an inconvenience to her. I have been to this location before and never had an issue but today was enough to make me want to close my account.
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July 2023 by Eddie Mendoza
I started a new account with u s bank and they were so friendly and helpful and i am very satisfied with their just normal people service.
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February 2023 by Jeffrey Ellis
Always very friendly and fast service.
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December 2022 by Sheri Carpenter
I switched from Wells Fargo to US Bank about a year ago. I have had wonderful experiences so far! Shirley is amazing, and so helpful.
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September 2022 by Mary Ann Castillo
I Love my bank. Friendly staff.
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February 2021 by Christopher Anderson
SOOO much better customer service than the other local branch. Never had a problem with location.
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May 2020 by Caroline Hall
Shirley is always helpfu.
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August 2019 by carebear :3
Never disappointed at this bank. Friendly staff and fast service
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July 2019 by Karen Jennings
When they worked with USAA, I was able to go in and have them make cashier's checks on large amounts for me through their partnership. Now, that partnership has ended and I can not do that anymore. They aren't the only ones USAA doesn't partner with in this way anymore. The UPS store doesn't do deposits anymore, which is fine if you use the USAA app you don't need that service.
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December 2018 by Danny Schwarz
I placed an order and never received it I disputed the transaction since I don't get an respond from the seller and they denied my dispute the first time so I disputed it again . I was told I never mailed the neccesary paperwork back that was needed that is kinda hard to do if you don't receive any paperwork . My second dispute is still open but I still never received any paperwork hoping us bank will finally resolve this issue for me and will stop charging me for this transaction.
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September 2018 by Kylie Carrethers
DONT BANK HERE! THEY ARE CURRUPTED!! They steal money from your account, they delete even putting money in your account off of the history and then when you find out, they close your account! THREE TIMES THEY STOLE MONEY
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August 2018 by Caleb Sapp
This place will hold your funds on payday when your bills drop and then charge over draft fees and say they can't do anything about it. Never had this problem anywhere else. Save yourself a lot of $35 charges and bank somewhere else.
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March 2018 by Timothy Sharp
The costumer service is good but they take there time on helping people have to wait 30 minutes to an hour EVERY time i come in here.
