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November 2023 by Crystal Mondragon
Customer service was not that bad... After a few mins of me walking around finally a guy with long hair asked if I needed a shoe size. Only thing was that he did not ask me for my email nor phone number so I lost out on my points for my purchase... I was pretty bummed out... I know for next time that I need to remember to pull out my membership scan code since they don't bother to ask.
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November 2023 by terri lozano
the customer service is horrible!! me and my family went in to get some shoes just a few days ago and we had to hunt people down! all the employees we could hear screaming and laughing in their back room, and no one came out!! once someone finally did, it was a young boy and he was everything but nice!!! i kept having to find him over and over and just got to the point where i was ready to leave! finally the young boy and two other girls came out but they were no help! they were even vaping inside the store in front of my children!! basically i will not be coming back and urge people to watch where they bring they’re children!!
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October 2023 by Val A.
I walked in and was quick to be greeted by Johnny. He asked which pair of shoes I would like to try on and quickly got the shoes from the back. He was friendly and asked if there was anything else I needed. I'm happy I stopped by today.
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August 2023 by Sarah Taylor
We got excellent service, and looked for shoes at our visit for school. Tried on a pair of sneakers, but went with a different store for a better price. The shoes were 97$ on sale-my son outgrows shoes about every 6-8 weeks. Thank you, Journeys, for the good experience and friendly service.
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June 2023 by Rhonda Fortner
I ordered 3 pairs of shoes for my 3 year old grandson! Enclosed in the box were pride stickers! Mind you he’s 3! Returning the shoes and I won’t be doing business with them anymore.
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January 2022 by namseok heart
I visited this store on Black Friday and they were incredibly professional, helpful, and nice, despite the recent drama their previous manager started. I've seen him go by there and harass the employees, straight up screaming at them. They have been so strong and respectful through this and i'm very satisfied with the service I received!
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December 2021 by Heather uwu
I visited this store on Black Friday and they were incredibly professional, helpful, and nice, despite the recent drama their previous manager started. I've seen him go by there and harass the employees, straight up screaming at them. They have been so strong and respectful through this and i'm very satisfied with the service I received!
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December 2021 by jikookmoonlight
When i was shopping I felt so bad for who I believe was the new manager. Apparently the old store manager and an associate he was involved with left/fired/quit (I'm not really sure) the same day I was shopping? I could overhear them talking in the hall way and screaming at the new management.I thought about it and I felt so bad and needed to leave a review saying that I am so glad the new management and associates behaved professionally during all of that. I now have a new respect for customer service workers and managers, especially during the holidays.
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December 2021 by Kevin Wilson
Went into check out some deals for black Friday, I've never seen so many happy people during such a stressful time.Its nice to see new happy faces. I usually work blackfriday and I know that it's a very stressful time.. so it's really cool that everyone was happy and helpful!! Ashlynn and her team were awesome!.
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December 2021 by rahja brown
I am so glad there’s new management!! I used to see the old manager and an associate acting very close alot and it made me very uncomfortable. Seemed like they were involved and imo that’s incredibly unprofessional! I am so happy that they were not closed due to whatever was going on!Thanks for the awesome shoes!!
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December 2021 by Kjiyana Fisher
I love going here The customer service is amazing and I get nothing but good vibes when I go in this store ?
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December 2021 by doja can eat my cat *wink wonk*
Such a nice store!!! It's clean and inviting. Glad to be a customer!!!
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December 2021 by little meow-meow
got my cute crocs here ! very nice employees !
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December 2021 by htmlmax
you guys are doing great!!
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December 2021 by Koren Cass
good store.