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February 2024 by Josh
Da best
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February 2024 by Manuel Mejia
If Rick is working don't ask him 4 help so rude for being a manager
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February 2024 by Martha Mejia
I rate a zero in customer service. RICK is a manager and is such a rude person if I can say that lightly. My husband asked for assistance and he told him, What, what do you want? Really wow for a manager that's the rudest customer service EVER. Calling corporate I hope they do something that's not a way to help any customer at all. If your having a bad day just stay at home. RICK is such the rudest person ever.
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January 2024 by Handy Dandy
I went to get some staples for a pneumatic stapler brand that they sell. The box of staples I grabbed had been opened but taped closed, I didn't notice, but the cashier did, and he put an open box discount on the purchase.A week later, I tried to use them, but they didn't fit even though they were the correct size.When I tried to return them, I was told I couldn't because it was an open box. I showed her it was open when I got it, but she said yes, that's why you can't return it! You only have 7 days to return. I said it's day 8.I asked for a manager, and she told me the manager wasn't there and wouldn't refund or exchange them anyway!Very put off by the lack of customer service skills and professionalism of employees.I will no longer shop here. They lost a long time customer over 7 dollars.
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January 2024 by J North
Good quality for the money you spend and the lifetime guarantee on Pittsburgh tools is outstanding
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January 2024 by Donald Hillis
I love harbor freight so much better than the high priced tools with the same warranty. ,
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November 2023 by Mick Hoffman
If you need tools, this isthe place. My bench drill press cratered. Got a new one for a great price.
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October 2023 by Tabitha Case
Always have what I need. Kinda getting expensive, but I still shop there for most of my tool needs.
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October 2023 by Thomas Buffington
I came in the store feeling good after relocating to Portales .. There were only a few people in the store. I asked about some tools and had many questions about the product and product options... I may be wrong, but I heard that floor person go in back saying" this guy who is high is asking about this and that" ... Not going back. Who are YOU to make those assumptions about a customer who is willing to spend their HARD earned money and give their business to you?
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September 2023 by Terry Curry
The store is kept very clean, well stocked and employees are very helpful
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July 2023 by Bella Campionnie
I like harbor freight yes you read it right!!! This Italian Girl can use power tools!!! The store has a pretty good selection for the size store it is and the town I live in. I like how they have lifetime warranty on their brand tools. You just take it in and they replace it so yes get the replacement plan with them!!! The staff is usually friendly always ask if I need help. Go by and say hi pick up a power tool or a ladder you won't regret it. This Italian tool girl gives it thumbs up!!!
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December 2022 by Johnny
This store is pretty great. The employees have been helpful when I needed their help. They took away the free coupons and the sales used to be better but still great deals on alot of items. I do and will to continue shopping at this store. Thanks
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December 2022 by melissa Duffield
Generally I enjoy this store my last couple of visits weren't so pleasant. The cashier wasn't so pleasant she came off really RUDE.
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November 2022 by Troy Hinton
There are new products that I have never seen so I get lots ideas about projects I can do.
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October 2022 by Keyboard Fanatic
Cheap tools with good quality and sometimes a lifetime warranty. Pretty good selection. Also customer service is great.
