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February 2024 by Keller
Very positive experience. Both persons in the office were professional, knowledgeable and courteous.
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January 2024 by Pink Robe Lady
I had to book a last minute rental and Jacob helped me. He was patient, professional and went above and beyond what was just “his job”. He helped me have faith in customer service again because I rarely if ever see customer service. I cannot say enough and will totally use the Clovis Enterprise location again.
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December 2023 by Robin Long
Very fast and friendly service.
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December 2023 by Celina Aguirre
They were very helpful..and let us know every information on renting a car..Excellent place to rent a car.
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December 2023 by S.B. Russell
Everyone was nice and professional. It was a nice experience.
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December 2023 by houstonderk
Very fast and easy to deal with. I ended up getting a free upgrade after the reserved car wasn't available. On return, they helped me as well with accommodations even though we were already done with the transaction.
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December 2023 by Jacqueline Gober
Jake checked the vehicle out to us and Jess checked it in. Both were very kind and made sure everything was great with the vehicle. Jess even asked if there was anything they could do better, which we appreciated. Excellent customer service, very nice people. Will rent with them again.
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November 2023 by Yesenia Gonzalez
Jessica Morris was the enterprise representative that helped up throughout our reservation. She took the initiative to provide us her contact information just Incase he had any questions after-hours. And sure enough we did. We understand things don't always go as planned but the way Jessica took care of us so that we can have some peace of mind on our 600 miles trip was very much appreciated. Our service light came on before we left on our trip. I immediately messaged Jessica and I believe it was like 8pm she quickly responded and said she would have an answer asap. And she did, she followed up around 5 am letting us know she had already reached out to management and reassured us that the service was up to date but the light wasn't reset. She gave us the option of taking the vehicle in to any other enterprise and if necessary we can stop by any shop they are partnered with just Incase we had any trouble. Which we didn't. The vehicle ran smoothly both ways. And we made it back home without any issues. Thank you Jessica for going above and beyond for us.
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October 2023 by A A
I have rented for over 360 days in the past 2 years with Enterprise Rent-A-Car for various business endeavors.I can easily say from several past experiences, that the moment I began dealing with Nick for all my rentals was the moment this company's began to thrive remarkably in my eyes. I have completed 4 long term +90 day rentals with Nick and they have been absolutely flawless.I ended up meeting with Jess for the first time today after turning in my latest long term rental. Her professionalism, kindness and attention to detail in terms of customer satisfaction exceeded all of my expectations. She is an excellent communicator and extremely talented in what she does, and is eager to make sure that the service provided by Enterprise Rent-A-Car met and exceeded my expectations.I anticipate Enterprise Rent-A-Car to reach new heights in the upcoming years, and I truly believe that both Nick and Jess will play a big role in that accomplishment. I am proud to see how far this company has come since 2021 and am excited to see how far it will go.Thank you very much for all that you do and I look forward to doing business with you again in the near future.- Your long term renter, Amry.
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October 2023 by Doyle Harris
Great experience with enterprise. Both Nick and Jess were pleasant to work with. Professional and courteous. I would highly recommend enterprise and specifically the Clovis, NM office. Thank you for your kindness.
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September 2023 by Amry A
I have rented for over 360 days in the past 2 years with Enterprise Rent-A-Car for various business endeavors.I can easily say from several past experiences, that the moment I began dealing with Nick for all my rentals was the moment this company's began to thrive remarkably in my eyes. I have completed 4 long term +90 day rentals with Nick and they have been absolutely flawless.I ended up meeting with Jess for the first time today after turning in my latest long term rental. Her professionalism, kindness and attention to detail in terms of customer satisfaction exceeded all of my expectations. She is an excellent communicator and extremely talented in what she does, and is eager to make sure that the service provided by Enterprise Rent-A-Car met and exceeded my expectations.I anticipate Enterprise Rent-A-Car to reach new heights in the upcoming years, and I truly believe that both Nick and Jess will play a big role in that accomplishment. I am proud to see how far this company has come since 2021 and am excited to see how far it will go.Thank you very much for all that you do and I look forward to doing business with you again in the near future.- Your long term renter, Amry.
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September 2023 by J “FMT”
This place is the only rental car place in Clovis NM. Service here is subpar at the most. They are always short handed and customers such as myself wait an hour to get a vehicle. Also this place should be charged for highway robbery. Rented a car on Friday due to having to leave town Monday (because they are closed on weekends) car sat for 2 days prior to trip and I was charged those 2 days (because they are closed on weekends) I arrived back into Clovis on Friday at 515, I was wanting to drop off the car before being charged another 2 days for a sitting car. I arrived at location at 525 and they were already closed (posted closing at 530) here I am again charged for another 2 days on a car I didn’t use. So in total I had to pay an additional $150 on 4 days that I did not use the car. If you use this place I suggest planning it out carefully as you will be charged for non use of a car because this place is closed on the weekends.
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September 2023 by Victoria Randolph Realtor
Our Polaris Slingshot broke down in Clovis NM on a cross country vacation. After trying every idea we had to get back home to Florida, we went to the Enterprise office in Clovis NM to rent a car for the weekend because my hubby was told that Enterprise doesn’t rent cars one way and then was hung up on. Our plan was to rent a car until Monday then rent one at the airport from Avis to drive home. Upon entering the Clovis Enterprise, we were greeted by Stephen Crespin, who is the area Rental manager, but we had no idea what his position was until right before we left. Initially, he told us the same thing which was that they don’t do one way rentals. I was visibly upset because we have to leave our Slingshot in Clovis for repairs which are going to be very costly, and not knowing how we would get home. I told him I had issues with Enterprise in the past and had stopped using them. Stephen was amazing. He looked up the rate with Avis to try and match as close as possible and put us in a very nice car to drop off anywhere close to home in Florida. He, also, gave me his card and he said that if I travel in the future to reach out to him and he’d get us a discount code if one existed. Yes we are cutting our vacation short but Stephen restored my faith in humanity and definitely changed my mind about Enterprise to the point where I’ll, at least, give them a chance I’m the future. Sorry for the long review but, in a world where there’s so much negativity, Stephen made a bad situation better for us. Kudos and thank you Stephen Crespin!!?
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August 2023 by susie castillo
Would like to Thank Nicholas Volker and Jessica Morris in Clovis N.m. for all the help they gave me in renting a car,i was so Happy with their fast and Friendly service i would recommend them to everyone,I loved the car I rented.Thank you again.
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August 2023 by Olivia D
Endless time on hold listening to a nauseating scrip on how clean the cars are. Maybe if you answered the phone more and dumped chemicals in the cars less you’d have a decent business
