“Fast service. Ruben help us with our phone issue in less than 20 minutes. Fastest service so far in any store that I've been in El Paso. First time in this store and will be back for any service.”
“Needed sim card transferred from old phone to new phone. When I asked Jimmy what the cost would be for this service, I was surprised to hear "no charge". Wow!! I didn't even buy the phone from T-Mobile. Jimmy has excellent people skills and was extremely courteous and professional. He helped me get a new charging block for my new phone. He forgot to enclose the charging cable when I left, but set it aside, knowing I'd be back. When I called the store, he knew who I was, so I returned to pick it up. Wonderful experience, thanks to Jimmy. I will continue to be a loyal T-Mobile customer thanks to employees like Jimmy. Thank you!!!”
“Oscar was a great help, last time I was here was the worst, this time, they've outdone themselvesNothing but the best customer service, thank you guys for being awesome!!!”