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January 2024 by Greg Kidwell
What a gem of a hardware store with helpful people who know how to help you. I came there to have a fireplace starter pipe sized and re-threaded. A happy fellow named West performed the task, which took know-how and persistence. Not many people can perform that task. Out in the boonies, it is great to have such a handy place with a staff attentive to customer service. Thank you.
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December 2023 by Tim Richter
This was once a great hardware store. Unfortunately, they have developed a nasty habit of refusing to honor the posted price. On 3 separate items the price on the shelf has been significantly less than that charged at the register. The description is the same on the tags but because the sku is different they told me it's not their problem.
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November 2023 by Dineen Serpa
Great local hardware store. Knowledgeable local employees. Warm atmosphere.
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November 2023 by Max Puls
Great staff and an amazing selection for a medium hardware store. Stihl chainsaws and every yard tool imaginable.
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October 2023 by josh walker
Helpfull staff, unlike HD or Lowes!Nice job repairing some of my screens.
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August 2023 by Mike L.
DO NOT buy stihl products from this dealer. I have a new weed eater that sounds like the motor is loose on the shaft and it should be a simpler repair .I drove eighty miles out of my way to have it repaired under warranty and they wanted to charge me to diagnose it. they even sold me an extended warranty for an extra year and that's obviously worthless. ive owned Stihl products for thirty years and never had a problem with a warranty until I ran into these people.if their not planning on doing a warranty repair they should quit selling Stihl products.seriously do not buy any Stihl products from them or you will be sorry if something goes wrong.
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August 2023 by Alice C
Great, local staff that is always willing to go above and beyond to help. I just called 10 min before they closed and they went and pulled what we needed off the shelf for us and had it waiting. Willing to wait for us to get there and greeted us with a friendly smile and non-pushy attitude. You guys are lifesavers! Great customer service!!
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August 2023 by Cristian Garcia
Leah and the rest of the crew are truly amazing. Great customer service even under a lot of stress/customers. They always answer the phone and give correct information. My first stop when I need something in the east mountains.
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July 2023 by random person7
Extremely friendly, and very helpful. They were closing but still let me in, helped me with my project and gave directions to my next stop. Great folks.
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July 2023 by Sant Leo
I have visited three different Ace Hardware stores all around Albuquerque, and each one presented me with a very negative experience. The employees are not friendly and the managers are very stingy. I never felt like a valued customer, and every time I visited an Ace Hardware store, I always left empty-handed. I even had a manger lie to me. I do not appreciate being lied to. I also do not appreciate how stingy all three Ace Hardware store managers are. At this particular store, the manager was rude and made me feel like I was the problem only because I asked if they would honor the website's price. This has created a very negative opinion of all Ace Hardware stores. I would not ever choose to shop at any Ace Hardware store because I do not believe that I will ever be appreciated as a customer and I do not ever feel that I would find a good value here. Employees do not honor coupons and will even lie to you rather than honor the coupon. I have never, ever, in all of my life, been made to feel this way at any other store I have ever shopped at anywhere. Shame on Ace Hardware.
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July 2023 by Jacquelin Garcia
They carry pretty much what ever materials and tools one needs and prices are sometimes better then home depot!! At least the 3"pipe and fittings were cheaper here.(plumbing) the employees are helpful,and kind, and they refill propane for a good price
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June 2023 by Michael Riley
This place is awesome their stuff is very knowledgeable and friendly and they take time to explain things to you which is always nice did I mention they're pretty affordable.
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June 2023 by Dan Linden
Only about half the size of abq ace. At times can be very busy, other times not. Staff very friendly, I there often, tues, 10% off for military and seniors.
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June 2023 by Tim Martinez
They always have what I'm looking for and the best thing is they have intelligent personnel to assist in my search . Eats the hell out of going to town dodging homeless in the lots of the Home Depot or Lowes. Saved time and gas too.
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May 2023 by J B
Ace is the place! Also I wanted a watering can. The cheapest one was a rad elephant style, exactly what I was looking for, perfecto