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September 2023 by Krys Brazie
This used to be a fantastic place to get your car fixed, but do not go here now. My family has been going here for over 20 years and have they messed up? Sure. We are human, mistakes happen, but what they have recently done to my family is beyond excusable. The employees will lie to you about what they did or did not do to your car, they will not take responsibility for their mistakes, and get mad when you call them out. They've given wrong invoices, charged for work they didn't do, and even messed up repairs to the point a car is unsafe to drive. The straw that broke the camels back was when my dad took his classic car in to get hoses for the radiator fixed and he expressly told the mechanics what is wrong and that if they started the car it'd cause more damage. The mechanics started the car and there was major damage to the radiator. They expressly lied about starting the car and finally after admitting they did start it, are trying to blame my dad for the damage and get out of the situation. DO NOT GET YOUR CAR FIXED HERE.
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September 2023 by Tracer14
Very disappointed. My family has used them for over 10 years. We have forgiven them forgetting to torque the bolts on the tires and making us drive it back and forth with possibly loose tires; over tightening oil pan drain bolts so they have to be drilled out and replaced; selling used parts that don't uphold to the warranty; finding an invoice that showed they charged us DOUBLE what they paid for parts. But this week, my dad had his car towed into the shop. We inspected the car, it was a minor transmission line hook-up to the radiator, no coolant. Nothing was damaged or out of place. They called to say there were very damaged parts that were BRAND NEW when the car was towed in and denied anything ever happening at their shop. The next day, they verified that the shop had messed up by starting the car and damaging the parts, but still claimed it was my dad's or the tows fault ultimately and it's because of my dad or the tow that THEIR SHOP damaged the car, but they would look at the parts. As soon as my dad took the old radiator for them to look at (at their request), the owner walked out and told him to never come back again. They would pay for the radiator and that's it. So my dad, who just bought a new radiator and installed it, now has to buy another new radiator AND THE LABOR for a new install, AND A NEW FAN, as well as the line replacement that it was taken in for. Owner of the store swears they aren't at fault for starting the car without looking at it when MY DAD TOLD THEM LINES WERE LOOSE AND NOT TO START THE CAR, that it's not their fault, and they shouldn't be responsible for anything and because my dad questioned them on it, he is now banned from the store. No one in my family is ever allowed back, after 10 years of loyal business, because they damaged my father's car. Do NOT use them; they do not know how to take responsibility for their own actions.
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July 2023 by Carolyn Roman
Great customer service! I’m glad they are in my town.
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June 2023 by adam stewart
Had a great experience with these guys today. 6.12 23.Had a wheel alignment done as well as upsized our Toyota's tire size.Overall a super easy going experience.Parking wasn't bad, dropping off the truck we were immediately asked if we needed a lift home which was unexpected and awesome, we were very grateful for that.They called immediately upon finding failed tire sensors and got our approval to swap them out "which discount wouldn't have done and then would've created a headache making multiple trips back and forth " speaking through experience".So overall we are grateful these guys are up here in the EM and are looking forward to future business with them.Thanks again Ceder Crest Tire!
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June 2023 by Michael
These guys are great. Friendly crew awaiting whatever you need them to do. They are prompt to tell you how long it will take and cost. No complaints about their service.Give them a try. Thanks for the help guys.
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May 2023 by Carmen Park
New in town, brought my car there and was worried sick about it. These guys got her fixed up and she's running great again. I'll be returning!!!!!!!!!!
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May 2023 by Ny Dee
We got there right when it was closing. The team there took care of us quickly and professionally. Outstanding customer service.
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April 2023 by Frances Wright
This is a great local business. We moved to the area 4 years ago. They have helped us keep our 2002 Mazda Tribute on the road and are courteous and professional.We don’t go anywhere else.
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April 2023 by Tina L.
Driving up N14 I look down and my tire gauge went from 38-15 in the matter of seconds--I pull into Cedar Crest Tires and wow! The customer service was top notch! Not only did they order me tires...the drive me home until it was ready. I needed the one that sadly I hit something but the other three were in bad shape! They got my new tires on--balanced and I was on my way...great prices, great warranty and superb customer service!! I will be going there for my automotive needs...they were wonderful and right here in our own backyards!
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March 2023 by Clarice Aguirre
Quick, quality service. Great price from very kind people who helped keep my afternoon productive and positive. Thanks so much for your friendliness and great service! God bless!
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February 2023 by A. A.
Hardworking, reliable, trustworthy! My grandfather has been coming to Mr. Kevin Barr and his shop for decades now and they have always been great to us. It’s a little drive outside town but it’s definitely worth it.
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February 2023 by Mike
Wonderful staff. Took my car in on short notice and provided me with a ride home
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January 2023 by Garrett Gaddy
To my knowledge, this is the best auto shop in the east mountains. The owner Kevin is a real good guy too
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December 2022 by Samuel Klick
Great tire shop. I went here after another shop said they would charge me to even look at the tire for repair. These guys repaired my tire in no time at a great price and send me on my way.
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November 2022 by Shannon Goins-Blair
Great place to get quality tires for mountain winter driving. A little over a year ago I contacted them to get tires for my Subaru Outback. I needed something that could safely get me into town from the mountains and back, and would be good commuter tires in the summer.Initially, I was looking for something moderately priced, but they were out of stock and I didn't want the cheapest ones, so I went with the Michelin Cross Climate tires, which were the fanciest ones. Definitely, not the cheapest tires you can get...BUT, they are worth every penny. I felt safe driving last winter and they handled so well.This year, we bought a Subaru Forester for my husband and he got the exact same set put on. He loves them, too! Great experience both times working with these guys. We will be back.
