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October 2023 by Emily David
Cathy the pharmacy technician is incredibly rude. Terrible customer service and very unhelpful.
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October 2023 by Patti Lee Realtor
Excellent pharmacist. We were traveling and I had to get my Dr to call in Rx. The clerk said it wasn't ready and they were closing for lunch and we would have to wait a couple of hours. I asked her to speak with pharmacist and she would not. I was able to talk to him. His name is Brian. He filled it,no problem. He was very nice and professional. Thank you Brian!!
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September 2023 by Cassandra
A couple of days ago I needed to pick up my prescription after coming from the urgent care. I had an experience that left me feeling unsettled and not sure whether it was just a misunderstanding of some sort so I left a review. I appreciate the pharmacist Brianne for reaching out afterwards and speaking to me about their expectations and she was empathetic. I believe the current management does seem to care. I think that if you have a complaint and reasonably reached out she would try to rectify the wrong.
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September 2023 by Blake Taylor
The pharmacy staff doesn't know how to communicate with customers. Worst pharmacy ever.
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October 2022 by Brian White
This pharmacy is so unprofessional the pharmacists them selfs are incompetent and think the are Drs. Breanne Crawford is one of the worst she is rude and will blatantly lie to your face, she makes up her own rules. The NM board of pharmacies has received multiple complaints on her. Don’t waste your time going to this pharmacy it could save your life.
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February 2022 by Alexis Martinez
I showed up to pick up my prescription and their sign says open from 9:00am to 9:00 pm. When I get to the window at 7:00 pm with all kinds of workers standing back there I get told that they are closed. Every window was open, I have never seen a store more unorganized then the Walmart in Carlsbad, New Mexico. Half of the time they don't have your prescription ready when you do show up. If you hours have changed then maybe you should learn to change it on the board so people know the store hours. I would apologize for the review, but it would have taken you minutes to give me my prescription and let me pay since there was no other customers and 5or six associates standing there.
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January 2022 by Joshua Gomez
I’ve tried calling 10 times yesterday the store and the pharmacy for meds that I have to have and no one in the entire store thought you know what we should definitely pick up that phone no so and I just tried to call again multiple times and still no answer I mean come on its not that hard to just pick up a phone and say hey sorry the pharmacy is closed it will be open at this time tomorrow like for real
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April 2021 by Christina Lopez
The pharmacy tech named Jo was so very nice n so very helpful but most of all patience with me....handle everything so perfectly with me!!!! Thank you sooooooo very much Jo! U are amazing!
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April 2021 by Christina Lopez Chandler
The pharmacy tech named Jo was so very nice n so very helpful but most of all patience with me....handle everything so perfectly with me!!!! Thank you sooooooo very much Jo! U are amazing!
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November 2020 by Anthony Martinez
Horrible service, absolute idiots when dealing with out of town prescriptions. Supervisor was mean and unintelligible.
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October 2020 by Valerie Martinez
Everytime i go to pickup it is so convenient for me when I can't go in the store because I'm in a hurry and don't have the time to park and stand in line I love it!!! Associates are always friendly and they also bring me a water now thats convenient because if I need to take one of those prescriptions I have water to take it right then . Thank you for good service and the pickup service!!!
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April 2020 by Melissa Justice
Not a discount pharmacy anymore. Can't use Good RX and every month my meds went up. I had to change pharmacies. Jo is awesome. Best in pharmacy.
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May 2019 by Greg Vaughn
I have used Walmart pharmacies all over the country and never have I seen this level of complete incompetence. If I performed my job like they do I would be terminated immediately.
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December 2018 by Juggalo Jay
This place sucks.
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September 2017 by Susan Andersen
CARLSBAD PHARMACY IS NOT JUST BAD!!I ITS HORRIBLE!!! I have never been to a pharmacy with such inept pharmacists or employees no follow-up unprepared it's embarrassing to stand in line at this place...check your script it may be wrong!!!