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February 2024 by Los Juarez
Sorry service never has prescriptions never ready on time & don't even have ibuprofen. Also the drive through window service is horrible as well placed fifty dollars in bin to watch it sit there and fly away in the wind never and I wouldn't recommend thos pharmacy to anyone whose medication is important to them ..
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December 2023 by Jordan Hatcher
0 Stars. Absolute pathetic joke of a pharmacy!
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December 2023 by Cindy Holguin
Truthfully, Walgreens in Carlsbad, NM does not deserve even 1 star! This is the most poorly run Pharmacy I've ever been too. Today, the "system" is down for the 2nd day in a row. I've been to many a Walgreens Pharmacies and not 1 compares to how awful this one is.Last Monday there was a note on both inside and the drive thru saying they were closed with no explanation. Their hours are 9-6 Mon thru Fri., closed on weekends. It can take days to get a prescription filled! Most of the staff are rude except for one sweet girl and I feel sorry for her.My advice is to use another pharmacy in Carlsbad!
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October 2023 by Moriah Potts
I have always been a huge fan of Walgreens. Everytime I have been to this location the line for the pharmacy is very long, you have to wait 30+ minutes. Staff are nice but can't keep up with local demands.
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September 2023 by Brian Collins
Been using walgreens for years and when i dont think it can get worse it does, been waiting on out of stock prescription for over a week. Plus nobody likes to answer phones there during buisness hours. Get calls my script is ready and go in the next day to get and they say come in the afternoon because it aint ready. Bad management i guess idk.
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August 2023 by Valerie Gonzales
The pharmacy is horrible. I called to speak with someone about my prescriptions and was on hold for almost an hour. When it was my turn someone picked up the phone and hung up on me. Just wasted an hour of my time.
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August 2023 by Christina Martinez
No stars if I could. My daughter had an ear infection and I dropped off prescription Thursday before lunch. Went to pickup about 5:30 for them to tell me they couldn't read it , they didn't call me to let me know, the next day the doctor calls in prescription early in the morning then I go pick it up about 1 , for them to tell me they are out of stock.No call or nothing .Worst walgreen ever.
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July 2023 by Alexandria T.
Don't do the curb side delivery. Especially if you are unable to load your stuff yourself or are disabled. We went to pick up an order for an elderly couple who are unable to drive. It's a good thing that we went because they would have been unable to get their things. The lady brought their toilet paper out to the truck but then promptly informed us that we needed to bring the dolly with the water cases out ourselves and load it ourselves. My significant other and I were already planning on loading it ourselves because it was six cases of waters, but the fact that they could not or even wanted to bring the dolly of waters out the door is embarrassing frankly. The lady just stood at the door watched my fiancé bring the dolly out and watched us load it.
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May 2023 by brenda bryant
The worst pharmacy in town. You can't get waited on in a timely manner. They won't answer the phone. It's awful.
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April 2023 by Chuck A.
As most reviewers ahead of me, this may be the worst Walgreens pharmacy ever! On a road-trip in motorhome passing thru. Ordered Rx on Sunday online, on Tuesday still not ready. They don't answer the phone, same message for two days. Drove 20 miles in MH to check and they weren't ready. Girl at the register was clueless, untrained, no customer service skills.
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April 2023 by Andrea Collins
Everyone is great that works at walgreens. The poor pharmacy though is barely hanging on. They are so short staffed and take out their daily frustrations on the customers. If you go to the pharmacy here just remember to be kind.
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March 2023 by James I.
The worst pharmacy in Carlsbad, NM. Always 10 people in line and they do not fill prescription until you pick up. Only one register open and only ONE pharmacist on duty. Drive thru is also a joke.The will NOT ANSWER THE PHONE IN THE PHARMACY
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February 2023 by Jessica Conley
This store had some technical issues and other things that put my prescription behind. I called and talked with a pharmacist (which I should have done last week) and he really took good care of me. Much appreciated! The pharmacy was really Hopping busy! It appears they are understaffed. I wish them all the best.
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January 2023 by Rob chem
This Walgreens sucks so bad. You can call and fill prescriptions ahead of time and they still get it bad. Drive through IA almost always closed. They are way understaffed and not very proffesional. Better off getting your script somewhere else.
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January 2023 by Samuel Woodfin
I'm currently on hold as I write this, have been for 30 minutes. I've heard "we're sorry to keep you waiting but all of our staffers are waiting on other customers... There's one caller ahead of you" probably a hundred times. I don't think they answer calls here. The so called automated system can't verify prescriptions after my wife was in ER. But you can't speak to a human either. I understand "going postal" now.After an hour... I hung up a eventually got thru to the store. They said the pharmacy is closed on the weekends and I could try to call another city to transfer the electronic scripts. I'm enraged. I then looked up corp office to file a complaint. She couldn't look up their one and only store in Carlsbad, NM, I had to look up the zip code. I have zero confidence in any resolution if this level of stupidity is the norm. If you're traveling, or from out of town... use CVS instead.