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September 2023 by DJ Moonbootsplur
So many people treat the staff like servants, rules are simple, go during working hours, stand in line wait patiently as I've never walked in here to a staff member on thier phones, gossiping nor twiddling thier thumbs, Mayne cause thier multi tasking 5 clients at one time to compensate for lack of employees just to let's see get you your drugs, just a tip, drugs cam be delivered to your doorstep usually free, and is more convenient than walking into a pharmacy and definitely safer so be grateful ? that they show up daily and look at them working har to serve a overpopulated community of 90000 people made for 30 we all are rude especially when it's over 99degrees maybe watch some you tube and calm down yourselves.
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September 2023 by brent sultemeier
Walgreens pharmacy is a joke, they never answer the phone and when they do they just pick up and hang up the phone. Will be using another pharmacy!
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June 2023 by Alexandria T.
Don't do the curb side delivery. Especially if you are unable to load your stuff yourself or are disabled. We went to pick up an order for an elderly couple who are unable to drive. It's a good thing that we went because they would have been unable to get their things. The lady brought their toilet paper out to the truck but then promptly informed us that we needed to bring the dolly with the water cases out ourselves and load it ourselves. My significant other and I were already planning on loading it ourselves because it was six cases of waters, but the fact that they could not or even wanted to bring the dolly of waters out the door is embarrassing frankly. The lady just stood at the door watched my fiancé bring the dolly out and watched us load it.
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April 2023 by Chuck A.
As most reviewers ahead of me, this may be the worst Walgreens pharmacy ever! On a road-trip in motorhome passing thru. Ordered Rx on Sunday online, on Tuesday still not ready. They don't answer the phone, same message for two days. Drove 20 miles in MH to check and they weren't ready. Girl at the register was clueless, untrained, no customer service skills.
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April 2023 by Alex Foster
What kind of CHAIN PHARMACY isn’t open on Saturday??? The reason we use Walgreens is because literally every other chain is open on Saturday. My husband needs his blood pressure medication but now he can’t get it because this location is closed on his one day off. Not cool.
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April 2023 by B T
Probably one of the slowest pharmacies I’ve ever dealt with, for whatever reason my script is never in stock and there’s times it takes days to finally get it filled.\\nthe majority of the staff that work there are rude and very uncaring people.\\nI’m thinking of going back to CVS who wasn’t that great to start with…\\nDo yourself a favor and try another pharmacy before Walgreens……
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April 2023 by Dylan Paxton
Can't wait to never go here again.
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March 2023 by James I.
The worst pharmacy in Carlsbad, NM. Always 10 people in line and they do not fill prescription until you pick up. Only one register open and only ONE pharmacist on duty. Drive thru is also a joke.The will NOT ANSWER THE PHONE IN THE PHARMACY
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February 2023 by Google user
Worst pharmacy I have ever dealt with. I've had a cornea transplant, and depend on my eye medication to keep it from rejecting. I ran out of drops and ordered new ones. My prescription was expired so its their job to call and get more. they never even called my doctor to get them refilled. They they were closed for over a week, not a person in the pharmacy. I dislike Walmart, but a least they do their job. Never again will i do any business there again!
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February 2023 by Cody Oldfield
Worst pharmacy I have ever dealt with. I've had a cornea transplant, and depend on my eye medication to keep it from rejecting. I ran out of drops and ordered new ones. My prescription was expired so its their job to call and get more. they never even called my doctor to get them refilled. They they were closed for over a week, not a person in the pharmacy. I dislike Walmart, but a least they do their job. Never again will i do any business there again!
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November 2022 by Mona S.
Walgreen's Pharmacy in Carlsbad NM is horrible!!! I have had so much trouble getting my medication filled here. For example today I went to pick up a prescription that had been available for refill since 11/14/2022. Called and they said it would be ready. I went to the pharmacy on 11/16/2022 and the woman inside told me it wasn't ready and could I wait a while and they would get it filled. I said sure I will actually come back in a few minutes and pick it up... So i go back two hours later and drove in to the the lane to pick up the prescription. I was the first one in line. He said I will have to fill it. Then he ask me to pull around so the others lined up behind me could be taken care of??? My mistake was in not saying NO and demanding he fill mine first... So I leave the drive through and go inside to the pharmacy and stood in line. The person in front of me was sharing the same experience of not getting scripts filled for days and always having to go back. So when I get the window the woman asks my name etc and she says it's not ready would you give us a few minutes. I said I want to know why it takes so long to fill a script that was supposedly filled two days ago? She goes to the pharmacist and asks him about my script and he says She's already here? Ok I'm mad now!!! So I wait and at this point it's going to take a bulldozer to move me. I ask her what the problem is about filling prescriptions and she ignores me. I wasn't being rude I was honestly wondering why. So I get the medication pay and tell her to not worry because she will never see my face again and I don't ever want to see her!!! This pharmacy should be shut down!!! If Walgreens is too cheap to pay for extra help then they should not be open!!!
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August 2022 by Lee W.
Dropped off prescription for Blood thinner meds and got a call next day telling me it was delayed. Called the next day 3 times was in hold for 10 mins or more each time and was hung up on. Same the next day. The third day I went to store and they tell me if I drive back thru the drive thru they will have it ready.! So I guess I'd still be waiting for a call from Walgreens if I hadn't showed up in person to demand my medicine. I am appalled at the service this company settles for. It seams they could careless about their customers.
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July 2022 by Tiffany Chapmond
If you have 5 minutes to listen to a robot only to be put on hold to wait another 5 minutes and then get hung up on numerous times, would I call. Only go in when you have 30 minutes to wait in line. They NEVER have my kids prescriptions. He’s diabetic, they NEVER change. Everything needs a prior authorization his doctor NEVER received it. Staff is the rudest I’ve ever experienced. Besides that? It’s great when I don’t have to deal with them or scramble at the last minute to get my sons insulin. Thanks Walgreens. Switching pharmacies tomorrow. Good luck!
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June 2022 by Aaron S.
I wish I could give a lesser review. This pharmacy is a joke. No customer service and slow as hell. Go anywhere else if possible!!!
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February 2022 by Liz A.
Was in store yesterday to get a passport photo for husband, friendly staff helped with process. Charged $20.00 for photo . Today I came in to get my passport photo done & here's where it ALL went wrong... was met by an employee named Anoria (not the most pleasant person), asked for my phone to take picture, hooked phone to photo machine to upload photo & walked away, leaving me to do the whole process myself. I informed her that I was done & she informed me I could pick it up later as she didn't have time.Currently there is only 1 other customer in store & 4 employees on the floor. I POLITELY informed her I had other appointments & needed to wait, she simply turned & walked away. I sat down, approximately 10 minutes later another employee walked passed & asked if she could help me with anything. I informed her I was waiting on my passport photo, she immediately got it for me.... I was charged $14.00 Have NO IDEA why $6.00 difference between mine & my husband's, they were taken 1 day apart Will only be using this Walgreens again under extreme duress ‼
