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February 2024 by US_Army_11B 3rd Infantry
I do believe this store hires nothing but crackheads ask them about a tool and the young man that was visiting with his friends too busy to help someone out I asked him if he would look it up he told me that then a parts store have no way of looking up sizes so I put the parts and tools I was going to to purchase sitting on his counter and went down the road to AutoZone and they was able to help me they was able to look it up make sure I was correct on the size I needed and made impact tool sales hope you enjoy the loss of business I will not be back..................... you want to discuss this more send me a number for a email where we can discuss the Carlsbad and Hobbs store
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February 2024 by Alan Stuart
I came in at 9:00 p.m. at night wanting to drop off some transmission oil in their oil receptacle, but they said they don't take transmission oil. Fortunately, one of the workers said he could take it so he could burn it in his first gen Ram. The staff was really nice to me.
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January 2024 by Roberta Arias
I asked them a ? N they weren't helpful at all
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December 2023 by Tori Branson
When I walked in I just needed some blinker bulbs there was already people standing in line and nobody helping them and these three clowns were standing there talking about how her butt looked in those jeans so I will not be back to your store. I'm going to have a talk with the other store too tell them what's going on over there this isn't the first time I had to delete a bad review to leave this one. Nobody ever wants to help any pain customers there's always people standing around talking and customers standing in line that should not happen. Anybody reading this advance Auto parts is a much better auto parts store they are on the ball over there. O'Reilly's can go eat a hot dog.
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November 2023 by Aaron Redding
Had a GREAT experience at O'Reilly auto parts, was helped by Logan Devers, he was very helpful and helped me repair my truck in the parking lot. He was extremely helpful and knowledgeable, I will allways come back to the O'Reilly auto parts store on canal Street here in Carlsbad!
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November 2023 by Prodigy
Oreillys is the go to in town if you need parts or tools for your vehicle, sometimes they get a little busy and take a while but overall pretty decent experience and ill continue to go here if i need anything
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September 2023 by Elizabeth Smalley
Was extremely disappointed that the two individuals not helping anyone straight denied installing the new battery i just purchased from them into my truck. It's at the front, on top, easy install.... but they told me no. Think I'll go to autozone next time.
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August 2023 by Eric Avila
Really poor service they don't know anything about cars so don't even try to ask them anything
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August 2023 by Jaime Murillo
Good price on parts n Good customer service
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August 2023 by Eddie Wyatt
They need to have people with more experience to learn how to look up parts the store on the south end does better than the one in the middle the people in there are more friendly and more qualified to look up parts
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May 2023 by Derek Norman
Erica was probably one of the most amazing sales associates I've ever come across. If everyone in sales was like her I couldn't even imagine what society would be like!
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January 2023 by Celibacy Messick
They are generally stocked up pretty well and the customer service is usually pretty good but they often lack organizing workloads which causes the process of shopping at the store to take rather longer than it should but it isn't any different at any other place for auto parts.
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December 2022 by J. Salas
Had add the products I needed for my oil change and the young lady had me out the door in less than 15 minutes which was very helpful.
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December 2022 by Sam Munoz
Many things available for all makes and models. From repairs to cleaning, this is one of the stores I use most and now they have two locations for added convenience. If they have to order the part it is usually in the next day or so. Very dependable.
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December 2022 by Liz Duffy
The gentleman here have always been very good at helping me out.
