-
March 2024 by Mark H.
Never anybody in appliances, tried to get someone there and got the brush off so I tried to talk to the manager and surprised there isn't one
-
February 2024 by Richard Wilson
Could not find assistance in plumbing
-
November 2023 by Andre Byrd (Dre)
Horrible employees. They refuse to help you even when you ask for help and when they help you they can't even find it themselves. Returned an item and stood by the returns register for 10 minutes while the returns lady had a casual conversation with the customer before me even though she was already taken care of. I got things to do and waiting for you to ignore me while you chit chat ain't one of them.
-
November 2023 by Aaron Faulkner
Do not order cabinets from here I had a broken cabinet and it has been two months and no one can tell me anything about when it will come in. I have been without a kitchen since September 8th it is now November 4
-
October 2023 by Robbie Supanchick-Camphouse
It's a good thing they're the only option in town or they'd be out of business.1. Ordered new washer. Delivery delayed twice.2. Canceled and reordered. (Reorder took 4 hours).3. Delivered non-working washer.4. Scheduled "exchange".5. The exchange is actually they come take the defective until. Take it back to the store. Then within 48hrs they'll schedule delivery of a new one.6. In the meantime sewer backed up and now all my bath towels are soaked in sewage, my house is supposed to be full of guests.Update: It gets even more laughable. I got a call from the delivery manager asking what was supposed to be happening. No one bothered to let them know to replace the defective machine.This has been THREE weeks of non-stop failure from Lowe's.
-
September 2023 by Jerry Barnes
Ordered freezer online, to be delivered in 16 days - rescheduled 3 times now with delivery time between 10 AM - 1 PM (supposedly) tomorrow. Got a call from the local store that the order had been canceled, but couldn't figure out why. Said they would call back but did not. Called the store and they were "busy". Go figure that Lowes does not know what a delivery schedule is and their customer service is yucky.
-
September 2023 by Michael Warren
It's a good store I go there all the time to get my hardware little pricey on some things but they're good store
-
July 2023 by Amber Bennett
When we first got there, we did ask someone to help and they did. We needed additional help and we asked for someone to call for help, and not one single person showed up after the page. Which we had to ask the second time for. It was frustrating to say the least.
-
June 2023 by Sandra Tori
I went to buy two plants on sale and the cashier was more than 10 minutes for them to answer the phone for someone to come and give them the discount and no one answered, at the end of the wait they answered and said that they were coming and nothing, very bad service. And it is not the first time that it has happened, the attention to the public is terrible.
-
May 2023 by Irma Cabezuela
Need to train your employees to help customers better instead of passing us to the next employee over and over again and still no help. Very poor service. Customer service great work, thank you.
-
May 2023 by shrek Wazowski
Rating: ★★★★★ (5/5)Lowe's is undoubtedly a home improvement retailer that has perfected the art of providing exceptional products, a vast selection, and top-notch customer service. As a seasoned customer, I can confidently say that Lowe's is a one-stop-shop for all your home improvement needs.First and foremost, the range of products available at Lowe's is truly impressive. From the moment you step foot in the store, you are greeted with aisles upon aisles of tools, appliances, lighting fixtures, plumbing supplies, flooring options, and so much more. Whether you're embarking on a simple DIY project or tackling a full-scale renovation, Lowe's has everything you need to get the job done. Furthermore, their online presence is equally impressive, allowing customers to conveniently browse and purchase products from the comfort of their homes.One aspect that sets Lowe's apart from its competitors is the knowledgeable and friendly staff. Every time I've visited a Lowe's store, I've been met with courteous associates who are eager to assist. Whether it's guiding you through a particular project, providing expert advice on product selection, or answering technical questions, the staff at Lowe's go above and beyond to ensure you have a positive experience.The pricing at Lowe's is reasonable, especially considering the quality and variety of products available. They frequently offer competitive prices and promotions, making it easier for customers to find excellent deals. Moreover, Lowe's price matching policy ensures that you're getting the best value for your money.Another noteworthy aspect of Lowe's is their commitment to customer satisfaction. Returns and exchanges are hassle-free, with the staff readily available to assist with any issues that may arise. The store's well-organized layout and clear signage make navigating the aisles a breeze, saving customers valuable time and effort.Lowe's also recognizes the importance of technological advancements in the home improvement industry. Their user-friendly website and mobile app allow customers to access product information, check stock availability, and even plan their projects with interactive design tools. This digital integration adds convenience and enhances the overall shopping experience.Lastly, Lowe's community involvement and environmental initiatives are commendable. The company actively supports various local charities and organizations, demonstrating a genuine commitment to giving back. Additionally, their sustainability efforts, such as energy-efficient product offerings and recycling programs, contribute to a greener future.In conclusion, Lowe's is an exceptional home improvement retailer that excels in every aspect. With an extensive product selection, knowledgeable staff, competitive pricing, and a commitment to customer satisfaction, Lowe's stands tall as a leader in the industry. Whether you're a DIY enthusiast, a homeowner, or a professional contractor, Lowe's is the go-to destination for all your home improvement needs.
-
May 2023 by Theodore Herrera
The worst Lowe’s I’ve ever been too. They sold me a refrigerator that they didn’t even have. I think it was pretty stupid to not know your inventory. SMH.
-
May 2023 by T
Absolutely horrific. So I order appliances online. Get a text that order is “ready”. Make the hour drive & nothing is “ready”. Stood waiting for an hour and half. Defeated the purpose of ordering online. Total joke.EVEN MORE HORRIFIC!! SO I drive an hour back home w the items. Then discover they were wrong! They gave a me a mismatch pair of washer & dryer! Suggest you check your items against order before leaving store if you even dare to order from here. Drove an hour back. That’s an hour one way. Insanity!UPDATE: After all the BS. Happy to report that Brandon & Irving helped get it fixed. Very professional and friendly and understanding. Made my drive home much easier.
-
May 2023 by Lasonya Young
Was needing a key copied. Have sent several people to get one, everyone returned to say different reasons it didn't happen. A friend told me Lowe's. 3 keys made all worked great. Thanks Lowe's
-
May 2023 by Julian Finburgh
This is the worst Lowes I’ve ever been to. I needed a gas can, the only 5 gallon one in stock was obviously a used return. I needed some basic electrical supplies and after 20 minutes of digging through their mess of an electrical section I gave up and left with nothing I needed.
