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“Great experience getting my van fixed. We had a breakdown on a road trip and got towed here when recommended by the driver. Other shops wouldn't even get us in the same day. Even though they were obviously busy, they went above and beyond to fix my issue and get my family on the road as soon as possible. Great customer service and very understanding of the problem. Thanks again!”
“Best towing company ever! I've had to use them more than once now and each time they made sure I was well taken care of. The drivers are great and they are the only company I'll use here from now on”
“Chris from Napa was very helpful on helping us get back on the road. We had a turbo hose clamp broke on us on our box truck awhile on the road and we decided to give Napa a shot I was pleased on Chris’s effort to come out to our location and gave us a hand with the clamps. Awesome Job Chris.”
“I came in at 9:00 p.m. at night wanting to drop off some transmission oil in their oil receptacle, but they said they don't take transmission oil. Fortunately, one of the workers said he could take it so he could burn it in his first gen Ram. The staff was really nice to me.”
“Great experience! I needed some body work on my car done and I took it in to see when I could get my car in and he told me he was unfortunately booked out till NOVEMBER but he looked at what I needed and squeezed me in. They gave me updates and what was going on with it and within a week I had it back and it looks great! Thank you!Services: Painting”
“For the most part everybody in there is real good a couple of the girls are real good there's only two or three guys that know anything that's going on their service is friendly and they try to get what you need”
“I went in for an oil change and received excellent service. Tony in the auto department went above and beyond to service my truck. They were out of the conventional oil normally used. However, he helped me through the process of purchasing the oil from Walmart and still did the oil change instead of turning me away. He was very friendly, had a positive attitude, and was a pleasure to meet.”
“Glad I'm not THAT gullible...
Car was having a slow start so figured it needed a new battery. Went to a Chevy dealership here in NM bc there's not a Honda here. They said yes, you need a new battery as well as some other stuff needing attention ASAP. Which some l was like ehhhh yeah I'll wait till I get home to get a second opinion at my Honda dealership in Ponca City, OK. I had that done not long ago and I trust them. All totaling over $1000... I declined everything except the battery.
But before I declined the work, I called around to price check. Chevy dealership price was $425 before taxes. For a battery???! Well labor blah blah blah ..... seriously. The battery is RIGHT there, not paying over $200 in labor for 5min of work. I declined it all and scheduled an appointment for Monday just in case.
Came to AutoZone and got a new battery. Shout out to Masen. He is changing it out now. $234 total. THANK YOU MASEN!! You rock!!”
“Got my bumper repainted almost a year ago, brought it back in because of a minor defect, they did not hesitate to amend it. They got me in a month later, and they even polished and washed the exterior of my car. Highly recommend, excellent customer service throughout.”
“What can I say they've got lots of Parts nothing you need though I don't know who they're ordering parts for but everything I go in there to ask for it they don't have it and I'm talking about for big trucks Peterbilt Kenworth Internationals and they need more people that will look things up for you they're friendly enough once you get to the counter it's just getting to the counter and speaking the same language”
“What can I say they've got lots of Parts nothing you need though I don't know who they're ordering parts for but everything I go in there to ask for it they don't have it and I'm talking about for big trucks Peterbilt Kenworth Internationals and they need more people that will look things up for you they're friendly enough once you get to the counter it's just getting to the counter and speaking the same language”
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“If you need work done on you vehicle, this is definitely the place to go. Alex not only does great work but he is very pleasant and easy to work with as well. My jeep looks brand new and I can't say enough good things about this shop.”