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May 2023 by Sarah Smith
Unprofessional service. They don’t even know how to give information to customers and this place should’ve closed down already.
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April 2023 by Mike Smith
Unprofessional service. They don’t even know how to give information to customers and this place should’ve closed down already.
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January 2022 by Nicholas Tuck
The base staff is beyond friendly, helpful, and enthusiastic! The branch as a whole though, sadly the opposite. I wouldn't suggest going through them for anything. Low rates on accounts and will pull the rug out from under you when you expect them to uphold what they say. If your in need of help and plan of relaying on them... BIG mistake!
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October 2021 by Josh Tooley
Awesome staff, great customer service
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October 2021 by Kathy Hamilton
Very helpful when there's a glitch. Thanks Anna!
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August 2020 by Leezus Christ
Ashley rules, she's super nice and helpful.
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October 2019 by Johnathan Reynoso
Ashley is a great help for all first term airmen looking to get a loan for a vehicle, she’s easy to talk to and won’t leave you disappointed! NOTHING BUT GREAT!
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December 2018 by Tyshon Singletary
The customer service was beyond expectations!
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October 2014 by Jennifer R.
For years I have banked with Cannon Federal, without any complaints, but once I pay off my credit card, I will be completely done with this place. 2 weeks ago I had my wallet stolen, so I called and had my debit and credit card cancelled and reordered new ones. As stated earlier it has been 2 weeks and I have not received ANY of my cards. I decided I would go to the actual location to see what was going on, just to find out that neither one of my cards were even ordered! This has been a nightmare! I already had to pay 5 dollars for a new ATM card which I can't use to pay any bills off, just to take money out.... Btw they don't help pay ATM fees, even though I don't have a debit or credit card to use to avoid these. I use my debit card for all of my bills/apps and to not have one for two weeks is absolutely ridiculous. I will be using my next check to pay everything off and to move to a new credit union. I don't suggest that anyone use this bank.
