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September 2024 by Burt Gifford
You guys suck at everything you do. I will not explain it again. My next step will be to contact a lawyer for you you guys breaching your terms and agreements.
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May 2024 by Mark Dreyer
We did not receive the Military Discount which we had in the past. That could save us 10%. Why was it removed???
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March 2024 by Israel Sumano
I have called several times—one of those times, I was put in a payment plan. After paying off the payment plan, I was told by someone else that they had made a mistake, and it did not matter; I paid it off. They then said I would get a call to speak with someone who could explain what went wrong with my account and help straighten it out—never got the call. I am still being charged late payment charges and wish someone with knowledge could explain the bills and charges. I have never seen something so complicated.
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March 2024 by Margaret Baca
The guy that delivered was great but the one who took the order didn’t do a good job. I asked for $300 worth of propane and instead they filled it up I called and she said I must’ve made a mistake and said I wanted 300 gallons well I know better than that. My tank only is a 251. She said she was gonna call corrected. I have never received a call back or an explanation, we are close for 3 to 4 months a year. That is why I only wanted $300 worth. I cannot afford to pay all of it at once and here I am getting charged late charges. I explained it to her but I have not gotten a call back from her .
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March 2024 by Kathleen Coombs
The Service person was polite any professional.
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February 2024 by Dawna Preston
The driver was great, the phone operator was nice when I called. I called because the driver delivered 90 gl of my 150 gl order that was paid for, then came back and delivered 60 gl and I was charged a higher price for the 60 gl than the 90 gl. I called and was told she sent an email to the finance department and it will be resolved. It was not. So I had to call again and was told the some thing. I asked for a manager he told me he could only refund $35. I had to get mad for him to refund me the full amount. I should not need to get mad for someone to do their job. I still do not know if I have a bill or not because he said it takes 3-5 days.
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February 2024 by Claudia Chambers
The man who came to fill up a propane, was super nice and very professional.
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January 2024 by Timothy White
Adam provided great customer service. Strongly recommend Amerigas!!!
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December 2023 by Bec Ballard
You are double the amount per gallon as a local competitor.
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December 2023 by El Paisano
Excellent customer service
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December 2023 by Eugenia Veleta
I had to register one of my tanks like ten times and still not sure it's registered. I had to call so many times, to place my order and didn't get it, I had to call the driver to be able to get my propane order placed.
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December 2023 by Chris Crespin
On customer service is very helpful and help me with my issues and got everything straightened out I was very happy thank you so much
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October 2023 by Kathleen Mathiason
Delivery is always non-intrusive. Driver is professional, well experienced and helpful when I ask questions.
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September 2023 by Alex Avalos
Hello, the situation of this company is sad, from being irresponsible now they are liars, I placed an order more than 12 days ago and they do not come to leave the gas, they call me twice yesterday they brought it and they did not show up, but to collect they are good and high prices, compared to others they are around 1 dollar more per gallon, previously they left me with gas and a leak caused me to lose around 30 gallons according to the person who came to inspect, and not even that motivates them to be responsible , they do not coordinate deliveries, they show up and leave without warning that they have arrived, they do not think that there are homes with children and elderly people who they are harming by not bringing the gas soon. If it is the largest company in the US they should be great in service, but it is the opposite.
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May 2023 by NATALIE GONZALES , DOSS
They do such a great job!