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January 2024 by Dorothy Baumer
The pharmacy is terrible at filling prescription in a timely manner, didn't contact when it was taking days, and does not have a number with a human to talk to.
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December 2023 by Amy Gutierrez
Has always been my favorite stop for my must haves until RECENTLY had one of the most uncomfortable, unprofessional, and BIASED by not only a Walgreens employee BUT THE WALGREENS MANAGER. I HAVE NEVER had any altercations, for that matter any problems at all until he told me I was unable to use a basket to purchase any items while shopping in the store. I think he is very rude especially uncalled for and doing this in front of other store customers. I don't know if he was trying to embarrass me or what his motive was behind all that. I think to have a manager like this is an embarrassment not only to Walgreens but to our community as well. Let's try not to have somebody like this managers small-minded and loud mouth affect the community like this.
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November 2023 by Andrew Salazar
Professional, courteous, efficient, awesome service!
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October 2023 by Orion Murphy
Staff is helpful, and I current use them for medications. Can be problematic when they are consistently out of medications.
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September 2023 by Ashley P.
It seem like the cashier has no help at all.. someone was stocking shelf's and one person mopping the same spot 3 times would walk away from it and go back to the same spot in cosmetics also did not seem like he wanted to to help anyone.. the cashier had a long line and the one that was mapping saw that and left her to deal with the long line..also had any issues on another day with the guy that was mopping just seem like he does not want to work and be lazy
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September 2023 by D D.
It is nearly impossible to get accurate information on your website or by calling the store. Trying to call gets you shunted to call centers, or extended, extended wait times on hold to speak to a pharmacist. Finally, when the person answers, they appear to be harried, hurried, & barely helpful. Finally, going in to the pharmacy, nothing seems to reflect what was on the website. Now, the information is quite different. It feels as though Walgreens primarily wants to get potential customers in the door & with intentionally vague & misleading advertising.Obviously, my family won't be going there again.
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September 2023 by RAE RAE
They are awesome! Saved me from a lot of stress! Filled my script with courtesy, after another Walgreens’s failed! Thank You Pharmacy Staff! ?
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June 2023 by Sandra Montes
I work next door so I go to this Walgreens a lot. The lady at the register up front during the day shift is super sweet, the pharmacy is fast and efficient. I even timed them at the drive-through and it took them approximately 3 minutes per car. Not bad for a pharmacy drive-through. Thanks so much!
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April 2023 by Char P.
Never, ever have I ever had such rude service from the NEW pharmacy staff at this location. The pharmacy should be ashamed of the staff they are hiring. No people skills whatsoever, uncaring. I have been going to this pharmacy for about 26 years. Will consider getting my fills elsewhere. I know they don't need my business, but I do not need the very negative toxic vibes.
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April 2023 by Candice Matisse
Friendly staff and good variety of products
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January 2023 by N R
This pharmacy used to be consistently pleasant and competent. We experienced and saw several very rude interactions today. The worst was when the pharmacist yelled out to a man in line the name of his medication and what it was for, and asked if he wanted it or not. Wow. Isn't that the reason for the consultation area -- privacy? The consultation counter is filled with boxes, so obviously not in use. This pharmacy needs to be properly trained and staffed, with a pharmacist with integrity in charge.
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November 2022 by Marlane G.
I had a few problems with online orders that were taken care of with the help of Kaela, manager at the Bernalillo Store. This gal consistently goes over the top in customer service in resolving issues with products, orders, etc. Wow, how lucky Walgreens is to have this lady as an employee. Hard not to give this store a five star rating. Good job!
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November 2022 by Frank M
Being close by isn’t worth it when this store has terrible customer service. They can’t even fill a common maintenance drug. I have been waiting almost a week to get my prescription filled and every day it’s “It’ll be ready tomorrow”. Well, it’s today and I have no more medication and I just cannot with all their excuses. I guess CVS gets my business now.
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November 2022 by Joann Roark
Got my fed ex package mailed right away
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October 2022 by m
If I could put 0 stars I would!! They always have nasty people working there. Never a pleasant experience!! Changed pharmacy after being loyal to them over 40 years!! Time to Stop shopping All these corporate stores as they've gotten too big for their Britches!! We Do Have Choices & Much Better Choices At That!!!Better to go to Placitas Pharmacy as they're All About Customer Service!! Go see Mike the Pharmacist there, You'll feel right at home! They'll even hand deliver to your home! They have drive thru service & even a Dr there for your meds if needed. How Nice!! You Don't have to schedule flu shot There!! Since when are you not able to get a flu shot at Walgreens by just walking in?!? Oh Nooo now it's all gotta be done online Only!!! They said bcuz of Covid vax's they give now. Well they've been giving those for 2 years & Still had a Quick 2 min to give a walk-in flu shot, shingles, etc... But not Anymore!!! I have many horror stories from there, IDK why it took me so long to change pharmacies!! Thank God I have Now!! Seriously Walgreens is making Bank off our Meds & Treat Us Horrible... No More... They've just lost Big bucks just on mine. My entire family and my friends are Changing Too!!! Do Yourself a Favor & Just Go See Mike At Placitas Pharmacy. In the Merc shopping center. Only @ 1 mile further but So Worth It!!
