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February 2024 by Scott J.
Another weekend visit for dog grooming We appreciate the Sunday hours! Great personal attention from the grooming team when you drop your pet Great selection of pet foods /everything pet or bird feeders Pull around back for plenty of parking Support local !
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October 2023 by harold ruiz
We made an appointment for 8am to have our pets groomed only to be told they wouldn’t be ready at or about 2pm, that’s 6 hours. We’ve been coming here for 10 years and NEVER had our pets stay that long. Furthermore, my wife asked for a specific cut for our female, exactly like she previously had (xtra $$$), and she came out looking like her brother. When I called about 12:15 for an update we were told our male was just finished, we were told he was started on as soon as he arrived at 8am, that’s 4 hours for a normal cut. Our female (with special cut) was done in about 2 hours. My wife brushes them (Shih Tzus) every day and was even acknowledged by the groomer for doing so. Today, the excuse was that they were matted up! Really! NEVER AGAIN!
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October 2023 by Harold R.
If you like dropping of your pets to run errands, then this is the place for you. We had an 8am appointment for our 3 year old Shih-Tzus to be groomed, We called at 12:15 and we're told they had just finished with Male and we're going to start on female, who was supposed to have a more expensive cut. We were told that she would be ready @ 2 pm....... a special cut in less than 2 hours!!!!! When we picked them up they both had the same cuts!!. We were told our boy was started on immediately, so it took almost 4 hours for a basic and less than 2 hours for special cut! We were charged 10.00 dollars more than the last time when we did get the (special cut)! After 10 years we will not be going back
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September 2023 by David Murray
The best staff. They take care of my furry family.
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August 2023 by Lezlie C.
I wish I had paid more attention to the reviews. The cut was so bad my dog ended up at the emergency vet - where the vet said they cut him way to close and should not have touched his ears the way they did. He literally came home bleeding and 5 days later we are still suffering with the effects of what they did and vet bills. The manager was the one that CUT him up. I called and was immediately told I could have a refund -- but the vet bills have surpassed that. The worst of it is my baby is traumatized -- I tried to take him back to show them the damage they did, and he cried and shook so much approaching the door I could not take him inside. he is just a different dog right now he is so traumatized. PLEASE, PLEASE, PLEASE if you love you fur babies don't take them to this groomer. Sandoval County needs to step in here and take a look at what is going on with this business.
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August 2023 by Christina C
A little pricey, but great, healthy selection & super friendly & helpful staff!!
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July 2023 by Alan C.
We had been going to the wild birdhouse since before the pandemic started and didn't have a problem. Then about two months ago our regular groomer trimmed our dogs ears almost down to the base saying there were knots in his ears. My wife asked her then not to do that anymore or to call us first. The last time we took our baby there she had him over 3 hours and when we got him he barely looked like he had a haircut. the top of his head was untrimmed and it seemed like he hadn't had a bath. We complained to the owner and she refunded our money and transferred us to another groomer in her shop named Rochelle. We went to drop off our baby yesterday and was met with an attitude from Rochelle when my wife was explaining what kind of cut she wanted. It's obvious now that Rochelle and Chrystin were friends and our baby would suffer because of the lack of professionalism of these two ladies. I would not recommend these groomers at all. Christin has gone part time and is trying to cram in as many dogs in her two days of work as she used to do in a week.
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June 2023 by Tracy B
Very helpful and accomodating staff. They did a great job with dog's toenails!! The selection of food is high end and nutritious.
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May 2023 by Scott R
Great people. Did everything I asked for. Price is good also. Would certainly recommend to anyone who needs a caring and careful groomer.
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May 2023 by A Martinez
Very friendly and knowledgeable employees. The Groomers are a Cut Above.
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March 2023 by M L.
I have used this shop with several pets. They are professional and do a nice job grooming. It is convenient to have a pet supply and grooming shop in Bernalillo.
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October 2022 by Bradley Wood
We get our dog's nails trimmed there. They do a good job at a fair price.
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July 2022 by Peggy R. Staver
I brought my nervous dog here because their website said they could handle nervous dogs. Unfortunately, that was not the case for my dog. When I picked her up, she was not fully groomed. I was told she didn't let them work on her legs or bottom. This is a 5 year old dog that has been successfully groomed at many locations. I wont be back.
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June 2022 by Annette Davis
We just moved to Placitas and the Wild Birdhouse came highly recommended for dog grooming. We went today for the first time- great store with excellent supplies . Lexi was awesome...she did our two fur babies and they look happy and gorgeous. Thank you!
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May 2022 by Theresa Estrada
Amazing staff !! Compassionate people !! My dog looks and smells the best !! Thank you ladies for your heart of ?!! Definitely will support your business in the future !???⭐️⭐️⭐️⭐️⭐️
