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February 2024 by Togz
Good folks, great rates!
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January 2024 by Mary Padilla
There very helpful & so nice there
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April 2023 by J cde Baca
It was a very good experienceVery professional nice environment to conduct business ...
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February 2023 by Oddy
You're going to get an incredibly personalized and happy experience here. When I walked in I found the window teller laughing with the customer in the drive-thru and I couldn't help but smile myself.Thank you for this lovely experience!?? ??, Oddy
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December 2022 by Robert Noblin
I have been a customer of US Bank for many years, with my personal accounts as well as my business accounts. I always appreciate the friendly service I receive at this branch. Thank you, staff, for your consistently great customer service!
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November 2022 by Robert Mcintosh
Best Bank in town. And you can take that to the bank. Lol
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July 2022 by Don Bailey
I couldn't believe what I was told!Some back story: I'm retired and travel(ed) full time. I've had an account with my local bank for decades. They've provided absolutely fantastic service, but they're not a national business. I need something that will be where I am ... which can be anywhere!So, I sauntered into US Bank in Belen, NM ... the area I've landed in as a result of Covid and gasoline prices ... to set up an account ... you know, national bank and all that. Seemed like a good idea!There's absolutely NO ONE in the bank other than the three tellers, all three of which greeted me. I'm guessing it was a slow day?I say, "I'm here to open an account." I then get asked if I have an appointment. "Really?" I asked. "I need an appointment?" as I scanned around a still completely empty bank. "Yes. Would you like to make one?" I was asked. "Can I make one for right now?" seemed the obvious question. "No." Was the reply. Hmmm ....So, three tellers all anxious to serve me as I walked in, not another soul in the place ... and I get "no?" ...This level of service ... nonexistent ... seems ubiquitous these days. I guess I set my expectations too high. Think I'm going to look at TMobile banking ... they SEEM to actually WANT MY BUSINESS (4% interest paid TO ME!!! Holy cow!!!). I guess it's easy to figure I won't be back to the US Bank in Belen anytime soon. If anyone asks me if they should use US Bank ... well ... you do you. ✌️?
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July 2022 by Dan
My experience is with US Bank on 620 W Reinken Ave, Belen NM. Very nice place with a positive team of ladies that are very knowledgeable and very efficient. The environment is extremely positive and overall a wonderful small town bank.
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April 2020 by Yo Hey
Horrible "customer service" you would think they are happy to even be working. Maybe after this pandemic, they will get replaced with helpful happy people, who appreciate working. Maybe an in service would help or a call to someone like the bosses boss. I myself am a blessed essential worker. Without customers you have no job. Remember that fact.
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October 2019 by Pedro Mares
U,S Bank is a good place nice friendly people work there
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July 2019 by Tatiana Padilla
Rude. Who the hell denies a person a bank account.Went across the street and gave wells Fargo my money no discrimination there.
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March 2019 by fudo is happy
Everyone at this bank has always been courteous and helpful. I've had over 10 years experience banking there.
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December 2018 by Mark Hylas
Carmie is a great manager. She puts in the extra effort!
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November 2018 by Hugo Sanchez
Horrible service. People are racist and discriminate against mexican people. Nothing but bad employees and assistant managers who laugh in your face when you request help.
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November 2018 by alma fierro
Bad experience racists people, Jaskle was very rude I will never go back to that place, my husband will take his money out. I will never make more business with that place.
