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December 2023 by David Paul
Great selection, great people, open, honest and helpful. Huge selection of steel and fencing.
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June 2023 by BRENT CALHOUN (JAFO)
Good local shop with most everything you need
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April 2023 by Craigslist Response
Reading through the reviews I couldn't help but notice the many references to racism, lack of respect for the customer, and price to value comparison.The prices were reasonable, the service and attention were not particularly friendly, but not overly negative. This store seems to operate on a business model that works for a small town with no competition - take what we offer or go elsewhere.A 20 mile round trip to Home Depot or Lowes will definitely get you better results, service, materials (that you can choose from), etc.Overall opinion, if you absolutely need something from here and are willing to adjust your work schedule to beat the "closed gate" at 4pm rush, don't mind being followed around the store, and are ok with a little "abrasive" interaction with the employees from time to time, you should be ok.Conclusion - What happens to businesses like this in small towns? Businesses that aren't willing to meet the customer half-way. These customers go the extra (20) miles to say to the owner, we are going elsewhere.
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October 2022 by Dennis Prichard
They have just about everything needed for any of my chores. And they are very helpful.
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October 2022 by Faithful S.
Yesterday, I bought a Duravent, 6" telescoping stove pipe for my wood stove. I unboxed it today (on video) and it was out of round at both ends. I called Ranchero and they said bring it back. So, I did. Brandon was rude, unprofessional, and charged me a 10% restocking fee for returning a defective product. I want my $10 refunded.
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September 2022 by yesenia sanchez
Beyond racist !! Was told he would not serve me because I was brown. And once I started recording he tried to deny ever saying it ! Threw order quotes at me and told me I wouldn't even be able to afford it because of my color.
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September 2022 by Juan Delgado
My friend posted a video of this place not wanting to sell anything because he's brown completely unprofessional and racist
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August 2022 by Lesley G
Beyond racist !! Was told he would not serve me because I was *****. And once I started recording he tried to deny ever saying it ! Threw order quotes at me and told me I wouldn't even be able to afford it because of my color.
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August 2022 by Tim Salmons
This is not a lumber yard and you shouldn't confuse it for one. Having done tens of thousands of dollars in past business, I was unable to fill the most basic of lumber orders due to an absolute unwillingness to open new packages of lumber. The customer is number two, if you need lumber, RAKS is your best bet, your business still matters to them.
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July 2022 by Topher Frank
It’s unfortunate that this store from the owner Eddie to the manager paul have no respect for people. They hire alcoholics. Higher prices than any other store. Stay away and please take your business anywhere else.
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June 2022 by Juan Hdez
Horrible place employees make you feel uncomfortable keeping an eye on you like if you're gonna steal. Very rude attitude and poor service see ya never again
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June 2022 by Lynn Ortiz
Warning! No exchanges or returns. Employee told me what to buy and was wrong. Very rude. Won't be spending my money here again.
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June 2022 by lief ahlm
Absolutely NO RETURNS, receipt or not. Screw these guys, I'll buy it on Amazon.
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December 2021 by Cynthia G.
I have done business in the past , as it is close to home. However, I have to say their inventory is overpriced. You can purchase similar products for a lower price at chain stores, like Home Depot. Once, I pointed this out to the employee assisting me and he said, So go ahead and go.( to the other store). Attitude is they have a sense of entitlement. This building supply store needs some serious competion in the Belen area. Or an attitude adjustment. Other than the above..its an adequate store.
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December 2021 by Raider Raul
Purchased over $3400.00 in marerials and attempted to return unneeded material twice. Both times was denied returns even with receipt. I was just told they are not accepting returns at this time. No explanationWas given. I will never do business there again. Take your money elsewhere
