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September 2024 by Christy Cordova
Please don't waster your time with this company. The main reason it the service sucks in Belen. The workers are rude and don't care to help. They wanted me to replace my phone number instead of upgrading. The upgrading price is so stupid too. All around a bad company
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June 2024 by Sheri Aragon
Best staff you could ask for! Laura and Todd rock!!
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March 2024 by Pedro Mares
Good place to buy your next phone
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March 2024 by david guerra
I just would like to know where is Evelyn??
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January 2024 by Joe Silva
Thank you very much for all your help ?.
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January 2024 by hansel espinosa
Excellent service Evelyn was great and so nice she helped me with everything l needed and more best service ever
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December 2023 by Susan Armijo
Excellent service, very helpful and super friendlyThank you
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October 2023 by Roxanna Maldonado
Horrible experience not because of the company but the person they have working for them. Ya we thought Evelyn was so helpful and friendly at first too but people who get commission are real good at faking the funk once the sale is made they show you who they really are. I went in interested in switching from cricket, and I told her that in the past I new metro didn't have good signal where I lived and she tells me " oh they have put so many towers up it works out there now, cause I live in the same area and I have no problems at all". She was so good she talked me into switching over. So we pay 250 bucks for 2 phones port our numbers over so can't go back to cricket and get home and not one bar of signal. I give her a call and told her our phones didn't have no signal her response was that the phones were free and she couldn't refund for the service, or to call metro maybe they can help and that was all her effort. We feel like we just got hustled and robbed for our money and got some phones to just look at cause we can't use them . If that was my store I wouldn't even have her working for me at all. Aside from making sales her job is also customer service and I strongly believe she has no idea what that is. We where wondering why someone would shoot the windows out but I think I know why they did it now.
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October 2023 by Richard Acosta
Great Service and very helpful! Thanks Evelyn! You rock!!
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September 2023 by Eli Ser
Bad service
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August 2023 by Ronnie White
My name is Ronnie White, and I just wanted to say how great Evelyn. B was at getting me a new phone and making it hassle free!I was having a horrible day and she took care of everything for me and to be honest, I have never had any good service from Metro in Belen what so and she hands down is your best employee their!She is easily management and district management material. Also I want to say the woman she was with was very polite and nice and I cannot remember her name and I just want to say it meant a lot to me thank you!P.s. Both of them have Bright Futures! If your employees are trained from Evelyn, your company will hands down be one of the best!Thank You-Ronnie White
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August 2023 by Albert Pena
Thanks for the service Mrs Evelyn was the best with helping me great service great person l am very happy
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August 2023 by Randy Garley
Great service evelyn and tomas
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March 2023 by John Ball
Would not help me set up phone because was not purchased threw them
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October 2022 by Kimberly Little
Go to AT&T people! Went back a second time and she was worse then before. When I asked for the manager, she smacked her lips and replied, "I am she, she is me!".
