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December 2023 by Rebecca Flock
Workers and management are very nice and willing to help if the customer needs it, that's hard to find in the other stores so I really do like going to this dollar general. Also it's the cleanest store in my opinion.
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October 2023 by Rhonda Dabbs
The Rio Communities NM Dollar General was very well stocked, it took me very little time to find the products I was shopping for, the staff were very friendly and helpful. I store was very clean and tidy. I was very impressed, I will go out of my way just to shop there again.
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December 2022 by Ronald Clark
Be wary of using FEDEX services at this store. We live near mountain air and have a mailbox at the ups store in Los Lunas (we don't have mail services where we live). I order Herbalife and have used fedex dropoff locations for years to receive it (in various states) and have never had an issue. I show up and provide identification, sign and they release the package. This time I added my wife as the person for pickup since she works nearby and will be in the area. She calls and starts telling me they don't want to release the package because "the address doesn't match her ID”. I'm like "what?". The employee is telling her it's policy that the shipping address on the package (which is dollar general) has to match what's on her driver's license. My wife literally spent a quarter of her lunch break having to explain to this girl why her driver's license couldn't have the dollar generals address on it and how if the package had any other address on it then the package wouldn't be there because it would be at that other address. The employee insisted that my wife had to provide something with the DG address on it so she pulled up the Herbalife order and showed it to the employee with the DG address listed as shipping and finally got the package after 20 minutes.It's the most ridiculous thing I've ever heard in my life. Im not a fan of this particular store as a customer because of bad service and now I won't even use their FedEx drop off either. I'll just pick it up next time with my normal mail at my PMB.
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October 2022 by Sal
Absolutely a nightmare going into this store, in Rio Communities nm by the way, aisles are stacked sky high, aisle wide with carts, the employees are rude as hell, they look at you like you are bothering them when you ask them to move aside so you can slide by their mess of throwing their empty boxes straight down the only place anyone can walk. Just really a ghetto of a store, where is management? Not these employees, but where are the suits? Don't they check their stores? Or hold their employees accountable?? Ugh!
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October 2022 by Bryan Anderson
Closed more than open. There is a sign that says registers are down. This has been going on for months. I don't buy it.
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October 2022 by Wesley Cameron
Would be more, but showed up at 9:54 and doors were locked change your hours to 9:50 if you are going to close before 10.If I make the commitment to show up before 10 you should do me the same courtesy to stay open until 10... I only wanted 1 item. It's like people are afraid to work a full shift.Usually has very nice employees, but nothing is more annoying than businesses closing early without at least an excuse!
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September 2022 by G A.
Worst dollar general I've ever been to. Rude ass employees, terrible looking store, product floor to ceiling sitting in the aisles, and God forbid you want to walk through or by them, no chance you'll make it through this store without trying to squeeze through. Just terrible! This by the way, is the rio communities nm store...
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August 2022 by Beverly Lawyer
This place never seems to be open any more closed more then open always some sighn that has a reason like computer down or something
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June 2022 by Ronnie White
I came into the store a few weeks ago and the store looked like a mess! I was walking with another customer and boxes were thrown everywhere. I came in this morning and I was marvel, the store looks night and day compared to what it was. Nothing to say but immaculate work from Rebecca the leader of the team and Julia her hand that helps on the floor. I know it had to have been a lot of hard work and a ton of go backs and a lot of front facing. There is still a few more aisles to get done, but overall they are heading in the right direction, with the sells floor looking like this, business will go up. Great job guys
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May 2022 by Kathleen C.
Wow I'm impressed the service I received today is awesome, I decided to shop my local communities to promote business. It started off not to well being charged for item I didn't receive, except the manager did get back to me right away to make right the error. Thank you for making right and the great customer care, your the best. The merchandise is a lot better since the remodel and much more to choose from. Shop local!
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May 2022 by Justin Lewis
I used to work at Dollar general and when I went into work on Wednesday I wasn't told that there was any kind of sickness going on in my area. Only that there were allergies. Well, those allergies turned out to be influenza. Putting my father and mother in the ER. If you are medically fragile, I don't ever suggest going to this Dollar general unless it's your last choice
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December 2021 by Joshua Owen
This place was 'ok' years ago when they had good management. Since,, the store is constantly cluttered with empty shelves. Furthermore, staff is not following NM's mask requirements.
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November 2021 by Cathlyn Wilemon
Under New Management, store is terrible! Hardly anything on shelves, stocking carts blocking isles stuff all over the floors. Rude employees and no one's wearing a mask!! I'll call corporate and complain again until something is done!!!
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October 2021 by Beauty_licious
Up until recently things in this store were alright. It’s dollar general, how good can it be?? Now the store is messy, nothing is out on the shelves and they close early from time to time. Why?? Dollar general where the store is messy and nothing is a dollar… Id rather drive out of my way than to shop here. Too many people outside this store begging for money. This store is in need of a major revamp!
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April 2021 by Pete
Nice little store with lots of clothing.
