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June 2024 by T Krebbs
Alright, Here’s the straight skinny…There are things I really focus on as a healthcare “consumer”. And in my opinion, they make or break the experience.
As an RN, I’ve spent years providing not only exceptional nursing care, but also—great customer service. If you think about it, patients (which may be you, your family, or any human being). arrive needing care in a vulnerable position, no matter what type or level of care they are receiving .
It is Always important for providers to care for us utilizing knowledge, but care delivered without respect and compassion makes everything worse, not better.
Belen Family Dentistry got it all right. From the very first inquiry call the staff was pleasant and knowledgeable. Arriving at our early morning appointment, the office was already in full swing although not chaotic. Every room was occupied—but we were seen on time. Receptionist Nicky greeted us with a pleasant smile and provided answers to our questions. Once my 4 year old Grandson and I were taken into a room for his appointment, Taylor put on some music and helped Sunny to feel as comfortable as possible. She explained everything and focused on HIM. Once Doc Garcia-Gurulé came in, he was quick and efficient yet explained his findings to Sunny and myself, and inquired whether I had questions before we were finished. We received a referral and were ready to leave within 35 minutes. The only “peeve” I had with the entire experience—may be specific to me and my own practice: Nobody told us their names, I had to ask at the end of our visit. Other than that teeny little thing, for a first Dental visit with a four-year-old?? Perfect!!
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April 2024 by Ernie Castillo
Great experience especially with the lady running the place named Angelica
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June 2023 by Cynthia Frankhouse
I love going there so comfortable drs good so are dental assistants
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February 2023 by Adam Edwards
These people are fantastic. Dr. is great and the hygienist is phenomenal! The office staff are all so friendly and they all make you feel like you matter. If you live in Belen or the surrounding communities and you aren’t a patient already, do yourself a favor and call them. You won’t regret it.
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January 2021 by adriano lehman
i just had several teeth pulled in preparation to receive dentures and i have to say that Belen family dentistry is the place to go! i honestly didnt even feel the first few teeth pulled and only had an issue with one tooth which had a curved root. one day later i have minimal discomfort and am healing nicely. I strongly recommend this office for its caring and wonderful staff and highly skilled dentist.
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January 2020 by Maria Ibarra
Thank you Dr. Linda Hixon for your kind and humanitarian service. I went home with a big smile on my face! Have a blessed day! ?
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January 2019 by G A
She is the worst dentist I have ever had the misfortune of having gone to! If you are under insured, have no insurance, or just have the poor man's insurance and want to keep your teeth, go elsewhere! Do your self a favor, go anywhere but here!
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January 2019 by Fred Winters
I am an old guy, had a bad tooth removed with little pain, received a bridge that was a perfect fit, excellent job, friendly and helpful staff.
