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December 2023 by Gaye Grogan
Always picks up as scheduled. Gives advance notice of any schedule changes. Same service as GFL and a LOT more affordable.
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November 2023 by Peggy Wickliffe
You charge too much..,my bill keeps increasing
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September 2023 by Shanna Ponder
They have the transfer station in La plata NM closed during the week so if you work weekends there is no service!!!!
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July 2023 by Spencer DeBauche
Zero stars. Nice people. Reasonable prices. BUT, once you pull past the gate you better be ready for flat tires! The road is covered in trash and debris. Then you pull onto a field covered in 6 inches of dust, dirt and trash. You're driving on other people's trash, nails, metal, construction debris, shingles, etc. I've never been to a dump where everybody just dumps in a field and then a dozer comes by and scrapes off the surface junk. Be ready for flat tires!!!
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June 2023 by Angie Buller
I truly love and appreciate my driver if you have a question she's right there to answer she's friendly. When I call and ask about service everybody's got great customer service and I really like it
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June 2023 by Sandra Root
Dumpster was delivered on time, and I have had no problems with pick up every Thursday.
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May 2023 by Joseph Cox
No option to talk directly to personnel, computer generated customer service! No direct answers for questions related to dumping at the landfill. COSTLY!
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May 2023 by Tony M
I got a recycle bin when I first moved here. I've never had it picked up and could never get anyone to answer my questions from staff at WM. Continually get pushed from office to office.
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February 2023 by Tyrone Thomason
WM had several equipment breakdowns that prevented them from collecting trash days on end. It appears this is a company that doesn't have the resources to or backup plans to service the area, and charges more for more stringent customer requirements and less service than their competitor.
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February 2023 by Kyree Chavez
Dropped trashcan right on time easy to set up online minus the being able to add more then one can at initial setup.
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February 2023 by Vatican Alleyway
They won’t do their job.I have yard trimmings that I piled by the road.I called to see when they could pick it up,they said “we don’t provide that service”.their only job is managing waste and they refuse to do it.they told me to call 1800 got junk.that’s what you get in a democrat run state.trash.
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February 2023 by j
good luck getting someone to pick up the phone if you have questions you're better off just going there and asking.
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February 2023 by Warman Hall
The landfill is always busy. Be prepared during the covid 19 shutdown to wait quite a while in line at the scale house. They do have a nice recycling center. Be prepared to pay for recycling. No matter the size of recycling you bring it will cost you $8.
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February 2023 by Kat L
Terrible service. When they actually answer the phone, the information is hit and miss. Can't download copies of statements and can't get anyone to answer the phone locally. Ridiculous fee to stop/restart service for vacation time.
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February 2022 by Vincent Pacheco
It sucked and charge too much.
