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November 2023 by Karen Rinehart
Dealing with the Service Department of a dealership you expect quality service, but Cory and the team at Hi Country Chevrolet have gone above and beyond my expectations. They have been so very helpful. I highly recommend them for all of your vehicle needs.
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November 2023 by Dugan Morgan
No customer service after you sign the purchasing contract. I'm still waiting on my registration almost two months, they don't keep their agreements on deals and no one owns up to helping me - just finger pointing. Keep clear of salesman Allen, he's only there until you make the purchase than vanishes. Shop elsewhere where they make sure the customers #1 prior , during and after making a purchase. My worst truck buying experience ever! I'm still waiting on updated temporary tag so my new truck is my driveway ornament for now.
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October 2023 by Jarod Laney
Absolute worst service department ever. They said one thing was wrong but then Everytime they"fixed" that part or issue, they uncovered another problem but we're never able to tell me exactly what was wrong with the first part or prove that it was in fact needing to be replaced. I was told they would call to follow up multiple times but I was continually having to call them for updates and when I did finally get a hold of someone, all they could tell me was it was going to take longer. Bottom line, they have terrible communication and their mechanics feel entitled to run up the bill because you as the customer have no way to know if the vehicle really needs the work they recommend. Dont take your car here, you'll regret it!
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October 2023 by Sangelita Weekoty
I am beyond blessed to be approved by the famous Hi-Country Chevrolet!! The approval process was simple and in two hours, I drove off with my new SUV! Thank You For Everything!! They are a GREAT automotive car dealership!!!
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September 2023 by brandee benner
Kasey is amazing! She went above and beyond to get my daughter her dream car. We did everything over the phone and all we had to do was show up and sign and drive away with our brand new car. She even shopped around for the best interest rate. I will for sure buy all my future vehicles from her.
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September 2023 by Kendrea Davis
It was just as I expected, everyone was helpful. I didn’t have to worry about a thing. I love my purchase there. Happy costumer!
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September 2023 by Robert Davis
It was an amazing experience. Everyone was very friendly and helpful with me. I would highly recommend this dealership and the people who helped me with my purchase.
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September 2023 by Derek MacGuffie
This place is full of crooks that will scam you. After telling us they sold us a car and even putting us through the trouble of filling out all the paper work, they came in took the keys right out from under us ans they said they sold our car to someone else with a $6000 dollar dealer fee. Yeah right I've never even heard of such a thing at any dealership I've ever been to. They are literally scamming people all day long. Tons of great Chevy dealerships out there and this is not one of them.
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September 2023 by Bernadine Fincham
worst place to take your vehicle for service, had a routine oil change done and staff was not knowledgeable or professional as well as ridiculous wait time. Second time I went back hoping first encounter was just them having a bad day but no I, had a recall item made an appointment only to be told after 45 minutes they couldn’t get to my car because they were overbooked would not recommend
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September 2023 by Bernadine F.
worst place to take your vehicle for service, had a routine oil change done and staff was not knowledgeable or professional as well as ridiculous wait time. Second time I went back hoping first encounter was just them having a bad day but no I, had a recall item made an appointment only to be told after 45 minutes they couldn't get to my car because they were overbooked would not recommend
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September 2023 by Shiloh Ketron-Axline
Matt and the Hi-Country team were great to work with while purchasing my Chevy Tahoe. It was definitely a great experience, and they found me exactly what I needed. I highly recommend them for your next vehicle purchase!
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August 2023 by Danny K
Vehicle check engine light came on, message center stated reduce power, service vehicle. Informed dealership and scheduled appointment. Day of appointment check engine light went out all seemed fine but wanted truck to be inspected to make sure everything was working correctly since it was a 2024, only having 1752 miles and I’ve only had it 2 months. Service department stated that the problem was from neglect and that we didn’t follow the instructions from message center to keep driving for exhaust filter cleaning. Which was not the case. Charged us $116 for diagnostic, then handed the keys to my wife and rudely told her that the truck was on that right side of the building. Which she had to go and find it. I will not be bringing my truck back not even for the free oil change.
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July 2023 by Cary Newman
Hi Country can always schedule me in a reasonable amount of time unlike my local dealership. Their service is very good.
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July 2023 by Rem
I wouldn't recommend coming here, used vehicles are more expensive than in durango. I'd recommend going to durnago for used vehicles that are affordable and reliable.
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June 2023 by Shay Daws
My experience was outstanding!! Wonderful staff, Everyone was so friendly. My family and I felt so welcome! Our salesman Matt Rhinehart was an absolute pleasure to work with!! He is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The best part – Matt stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Matt Rhinehart if you are considering buying a new or previously owned automobile! DEFINITELY 5 STARS!!! ⭐️⭐️⭐️⭐️⭐️
