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August 2023 by Ron Cornelius
3rd day I've been told my package is out for delivery and can get nothing but false recordings. Non existant customer service.
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July 2023 by Kari Tafoya
Service was great with previous driver. New driver doesn’t care at all. He threw heavy packages on top of each other about 10 feet from the door. He could have put them on the steps. Most of the items were smashed because of the way he stacked them. He is consistently lazy, inconsiderate and rude. It would be great if I could talk to a person to complain.
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June 2023 by Phil
Aztec NM FedEx ground... Believe all the reviews. Have them hold your package and go pick it up in person. The drivers are the laziest imaginable - you will not get your package!
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April 2023 by Stephanie Grijalva
Living in a rural area can make deliveries difficult to receive, but FedEx has been so helpful in working with us to get our packages. The Aztec location is amazing and the employees are so friendly.
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April 2023 by Kendra Pellegrin
Driver said package was undeliverable even though I was home and the units around me were delivered too. When I tried to contact FedEx I was told it shouldn't matter they would try again tomorrow I needed to be patient.
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February 2023 by Nivek Prahs
Absolutely ridiculous delays. Why does it take WEEKS to get a package via FedEx when UPS and USPS can do it in just a few days. I cringe every time I see fedex is bringing the things I order
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January 2023 by Tim Schulte
By far the worst delivery service. I live in Blanding, Utah and have been delivered to many times by fed ex, always around 9:00 pm. I have always had the delivery left on my porch, but it seems now that the drivers don't want to come up my driveway and just leave the package at the open gate to my driveway in the dirt and which I can't see from the house. Drive the extra 30 yards and do your job.
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December 2022 by Carl Williams
FedEx said that my package was undeliverable that there was no Such person or address in aztec and yet it was coming to Bayfield Colorado tried to talk to a person but all they could do is say contact the seller they should look at the address not just think they know it all
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October 2022 by Shay
Worst service ever!!!! Your lucky I gave u 1 star! The driver just puts the package at the entrance of my drive way and leaves! For all to see and to get stolen!
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September 2022 by Jim Collier
Driver is an incredible idiot. Claimed I wasn't home when I was. Left another package in a watering trough. Fortunately it was dry at the time, but a had to look all over to find it. Can't read house numbers. Don't know why Durango can't have its own FedEx Ground office. Worst shipping company in the Universe.
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September 2022 by Ophelia Joe
They never deliver to your address even if your address is literally on Google map! Another "Delivered" package and nothing at my door nor the post office. $600 package and I don't know where its at! Aztec NM FedEx ground drivers, get it together!!
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July 2022 by Tanya Wold
This is the WORST delivery group EVER!! They have delivered over three packages now to wrong addresses. We have left specific details as to which is our home and even called and let them know that we’re having this problem. They don’t seem to care. I’d give them zero stars if that was an option!!!
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July 2022 by Matthew Burchfield
Made my mom wait all day sitting there. Whoever it was didn't even knock she heard them step on the porch then leave the we missed you tag on the door and leave. Now I have to waist all day tomorrow waiting for a package. Why need a signature for a $300 item but not a $800 item. Never using them again.
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July 2022 by Rachael Mikelson
Pretty certain someone here stole our package, since it got scanned onto the truck but wasn't there when they arrived at our house.
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June 2022 by alisha rodriguez
I downloaded the manager app to give delivery instruction. No matter what I did, the app kept sending my package to another address in my trailer park. I talked to a neighbor and she informed me that ALL the packages she orders and are delivered by FedEx ALWAYS go to that same address. I haven't heard from FedEx after I reported the glitch in the app. To top it off, I injured myself trying to transport the package by myself. I still have not heard from the company since the answered my email. I now have to have physical therapy to try and get use of my arm back.
