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June 2024 by Jaime Grijalva
Laura was super helpful and knowledgeable she is the best!
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May 2024 by Amanda Nix
I was very leary and guarded going in here as I had almost lost hope with verizon. After 1 year of the most aweful service I've ever experienced with verizon and paying 100$ to be told we recommend you to use wifi calling...huh why pay you 100 when I can use wifi for 50 a month...the customer service reps at this locals has restored my faith in verizon. Not only were they very helpful and knowledgeable, but they were simply delightful! Will most definitely be making this my main verizon stop when I need something. 10/10 would recommend them.
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March 2024 by Alexis Fuentes
Laura was actually quite hateful, very different experience than the ones mentioned involving her. Being that she's new I understand there are hiccups but don't be in customer service if you don't want to deal with people.
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March 2024 by Brenda Wilson
Laura is the store manager
She was awesome. Talked me through the whole process. Laura helped me out alot..
I would highly recommend Verizon in Artesia nm. Talk to Laura
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February 2024 by Triston Wilkins
Laura was the best she help me with all my needs
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February 2024 by Daniel Madrid
Laura, was such a big and wonderful help. She was very kind and helpful and is such an amazing person.
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January 2024 by Cheryl Lytton
Laura is the New Store Manager and she is very thoughtful, thorough, helpful and a pleasure to be around. She helped me with getting my Verizon app working and upgraded my tablet she knows how to take care of her customers. I would recommend her and this store to everyone.
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July 2023 by Sanya Dossey
Awesome service !! Thank you!!
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February 2023 by Hector Villa
Very sketchy, go directly through Verizon
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December 2022 by Google user
Head guy with the manger was super rude to others while I was there. Saw about 6 people between 10 minutes and basically said there was nothing she couldn’t do where there was indeed something she could of done. He also lied to many of the people who came. What a shame, they used to have much better service a few years ago. Definitely recommend to NOT come here and just buy a phone straight from apple or any other place,
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November 2022 by Erin Murray
Do not use Russell cellular. Go directly through Verizon. The manager at this branch ruined my account set up and rebates. Verizon was unable to fix because it was a Russell cellular issue. They said they tried everything and fixed nothing when they were at fault. I will not be using them in the future.
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November 2022 by E Murray
Do not use Russell cellular. Go directly through Verizon. The manager at this branch ruined my account set up and rebates. Verizon was unable to fix because it was a Russell cellular issue. They said they tried everything and fixed nothing when they were at fault. I will not be using them in the future.
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August 2022 by Jessica Posey
Verizon is a very good place to get a new phone
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July 2022 by DONNA BLAIR
So polite and FAST!!!!
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July 2022 by Robert Rodriguez
Customer service was great!