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February 2024 by William Woods
Last time I ordered they forgot to put sauce on my wings. Now I'm waiting an additional 20+ mins for an order I placed an hour ago. This is frankly unacceptable. I should be able to place an order for pickup and not need to wait more than a few
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January 2024 by jenny sprouse
I received my food within 15 minutes, the food was hot, fresh, and I received everything I ordered, lady even called me back to tell me I needed to comeback to pick up my credit card that I dropped and I appreciate that, Thank you!Parking: I was able to pull you and get my food from the pickup window, which was nice!?
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January 2024 by Joe Ranjith Stephens
Pizza was a little dry for my liking but tasted good.
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January 2024 by David Lueras
Wesley, WORST manager I’ve ever seen! Horrible customer service. This scumbag needs a job that doesn’t include working with the public. He has an attitude like a 12yr girl. What a sad, sad man this guy is! Do better Pizza Hut!
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January 2024 by blanca moya
This is the worst pizza hut I've ever been to. It being the only pizzahut in town. They can't get a simple order right. This hasn't happened once. This is continuously happening everytime we order from there. Their customer service is by far the worse I've ever experienced, Their so called manager and owner want to talk to customer as if they were talking to someone they know. Not professional at all if you are experiencing this everytime and you try to complain they ask you to leave the store or hang up on a customer for trying to file a complaint. The owner always looking like a slob just rolled out of bed, Not shaved and his lack of professionalism and allowing his staff to have attitude as if I was arguing with my daughter. Note: A managers job is to make sure the pizzas are as ordered. Which they failed to do. They don't deliver so the fact that I have to drive back in town just to get the pizza. Eating an hour later. The owner obviously hasn't heard the term the customer is always right, is something he knows nothing about. This place is a dump and I wouldn't recommend anyone eating here. I have no choice when it's the only pizza hut in town. To be arguing with the so called owner of this place. This place ought to be shut down. I wonder how it's still open. I rather drive to Carlsbad or Roswell because there they actually act professional and customer service is the way it should be. So worth the drive
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November 2023 by Debbie Mendoza
We were in and out and our order was perfect, hot, and ready when expected. We were given plastic ware for the pasta and napkins without asking. We enjoyed every delicious bite!
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November 2023 by Barry Waggoner
Food was fresh, delicious, and not thrown together. Drive through employee was very friendly and was enjoying her day.
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October 2023 by Rubi Christensen
Bad service, dirty restaurant, they don't clean the tables ...
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August 2023 by Michelle Jones
The one girl was rude. The restaurant was dirty. No light in the women’s restroom
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August 2023 by Shane Ruiz
Wow this is the slowest restaurant I think I have ever been to. Ordered on line, wait time was 15 min. I left the house 18 mins after I placed my order to give a small buffer, went and ran to store quickly as well before going to get our order. Went inside to pick up and remind you is been about 25 plus minutes now. Front girl said oh your food will be out in 5 minutes, 17 mins later I requested a refund, girl said are you sure ? Lol why wouldn’t I be sure ? Definitely make sure your not hungry thinking you’re going to eat after 30 mins here at the Artesia NM Pizza Hut location. 53 minutes later from order no pizza and disappointment but saved $43 . ?
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August 2023 by John Everhart
Bad food bad service the manager was so lost she had the cook check us out and we were the only two customers there !
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July 2023 by Joe Alvarado
Mathis tx Pizza Hut my home town doesn’t touch this place by far not even on the same level. Great looking and tasty food .. amazing job
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July 2023 by Kayuto Takashi
The lady Brianna (sorry if I misspelled) had a lovely attitude. Super sweet and love the cat headband. The service was overall 10/10. The food was hot and fresh
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July 2023 by Snowman
Very nice employes and the pizza was great best pizza ive ever had, i am amazed on how good this pizza was. I WOULD RECCOMEND THIS PLACE IF YOUR CRAVEINGMPIZZA!
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May 2023 by Cynthea Fitzpatrick
I'm very biased when it comes to these details. My family works there, and they're all amazing people. This was an amazing experience. And I will be lucky to see the day that I get to come back.
