“I found this place in an online search and was shocked to find I had driven by it hundreds of times. I will never go to a retail store again. They have everything. They know what they're doing, and they are patient with you when you don't. On my first visit, they double checked the order when they handed it to me. They found something they didn't like, took it back and had a new mat cut within 5 minutes. Highly recommend.”
“Friendly personnel who are patient, prompt, and friendly. Our technician George was very thorough and was able to fix our ancient alarm system. He did not pressure us into purchasing a new system . When we do decide to buy a new system there is no doubt as to where we go. Buy American (Security Inc) !”
10AM - 8:30PM
500 Eubank Blvd SE, Albuquerque“Such a different experience from my local Costco on Long Island, NY. This store seemed, by comparison, empty of customers, but full of products, and it was so easy to navigate around. In three visits there were NO waits at the checkout registers. A fabulous experience.”
“Had an appointment booked for same day service. They honored the appointment time and had 4 tires done in about 35 minutes. Friendly service and easy to work with.”
“I have made this my primary refueling stop since moving from California to New Mexico and have saved several hundred dollars per year primarily because they have an 86 octane mix which still only has less than 10% ethanol which is sufficient for my RAV4 and keeps the engine running clean with perfectly adequate responsiveness. Credit goes to Costco for finding a sweet spot in the gas market.”
10AM - 8:30PM
1420 N Renaissance Blvd NE, Albuquerque“Management is on top of this store. ??????
Clean, efficient, knowledgeable staff, and one man even took me right to the item I was looking for, so I bought three extra. ??
The checkout are mostly fully staffed with cash or card options, and the self checkouts are quick and easy to deal with (unlike Walmart or Sam's Club). They also have multiple staff at the customer service counter, and at the exits.
The produce, dairy, meats, salads, meals, especially the famous Costco chicken... are of high quality, great prices... and you don't have to worry about spoilage.
Plus... it says 8lbs 4oz... It's EXACTLY what it is.
Days earlier, I went to Walmart and also Sam's Club... and decided to weigh the packaged meats because the weight just didn't feel right. The meats were labeled 4lbs 6oz... it was actually 2lbs 4oz, almost the same "errors" as the other three items. This is consumer FRAUD.
So I let the checker taken them back. Then she said, sorry... but we don't do the pricing in the store. No, Walmart has their off-site dept of crooked thievery do it. Then they just drop it off to scam us.
This is shrinkflation... and it's illegal and outright consumer FRAUD. But yet, if you accidentally miss, or the machine didn't scan a 98 cent item... you're going to jail. Nice place huh...
So my thoughts?
You can't... NOT afford to go to Costco. Your getting what you're paying for, and you're not being cheated, accused of petty theft, or looked at like a petty thief. ??
And Costco... Hires the best people, and are there to help you!!! Why? To make your visit a good experience... SO YOU'LL KEEP COMING BACK. That's a real business ??????????”
“This station has adequate room for vehicles unlike most. Had to wait for only one vehicle to get a pump. They were dumping trash when we were there. Pumps and clean and worked adequately.”
“I absolutely love this company. The people are friendly and have been able to answer all of my questions. When I am in Albq, Thunderbird Supply is one of the first places I visit. They have a good selection of seed beads and quickly ship when I can't make it to Albq.”
10AM - 8:30PM
500 Eubank Blvd SE, Albuquerque“Still can't beat getting a dog and drink for $1.50 and others feel the same judging from all the happy lunch folks. Bonus is, a great place for people,-watching. Who needs atmosphere?!?!?”
“LOVE this Sams club location, conveniently located near Cottonwood Mall and Rio Rancho on the upper Westside. This location has the friendliest and most helpful staff! I am obsessed with the scan and go app! Makes life so much easier without the hassle of long lines and waiting! Also love the gas station with very reasonable gas prices and pleasant staff. My fave thing about Sams is the early hours that they offer to plus members, something the competition does not offer! It's never busy and breeze to shop! Plus, I have first access to all of the perishable markdowns!”
“Alex is always a tremendous help. He goes above and beyond the call of duty to make sure you get what you're looking for in the most professional and friendly way. ?”
“We are so appreciative to receive our Statewide Product's order in perfect condition! Zane kindly offered me some great product recommendations, and we are so pleased to now have a fresh and varied supply of New Mexico's incomparable green and red chile! Thank you Zane and Statewide!”
“Busy place with great prices! Prefer it over Costco. The Sams app makes getting gas a breeze! The scan and go feature makes shopping a breeze too. When will Costco catch up? ??♂️”
8AM - 5:30PM
3119 San Mateo Blvd NE, Albuquerque“For my 60th Birthday this month my daughter sent me the most beautiful bouquet from ABQ Flower Market. The flowers are stunning. They were all in beautiful harmony, some blooming fresh and some yet to bloom. The bouquet is full 360° it doesn’t matter which way it’s facing, and the fragrance is lovely. The workmanship is awesome I would highly recommend this florist.”
“I recently had the pleasure of working with Jeffrey at Cottonwood Sam's Club Auto department. I was looking for a specific set of tires that were difficult to find due to their vehicle-specific nature. Jeffrey went above and beyond to contact the buyer for the tires that showed as being out of stock and called me back to let me know they would arrive in 5-7 days. He was extremely helpful and provided exceptional service.I also appreciate that Sam's Club Membership includes road hazard warranty & waste disposal, which are extra at other local tire resellers, saving close to $100/tire. That's a great value proposition for Sam's Club members.Overall, I had a great experience with Cottonwood Sam's Club Auto department and would highly recommend them to anyone looking for quality service and products.”
“Stopped in quickly to get some dental floss and we were immediately greeted by an employee rudely asking me if I had a membership card. I was quick to point out to my friend who did. Was able to find what we we needed and headed in and out in a flash. Cashier who helped us was nice but really couldn't understand what she was saying as she spoke in a very low tone so we had to ask her to speak up. Definitely would have been a five star experience other than the experience we had with both of the employees.”
“Very friendly employees, if you came into Sam's club and ask for gas gift cards they deline it, because no policy, they ask you to go do it the registers away from the main entrance. The policy came in 2 months ago.”
10AM - 8:30PM
9955 Coors Bypass NW, Albuquerque“Just dropping in for a shout out to Mark and Holly in the optical department! They were both beyond delightful and helpful in my glasses purchase. Ran into an insurance hiccup and they helped me resolve it with genuine concern for my best interest. In a world where customer service seems to be mostly dead, they were a breathe of fresh air! Costco leadership... Give these two raises!!”
“Stopped in quickly to get some dental floss and we were immediately greeted by an employee rudely asking me if I had a membership card. I was quick to point out to my friend who did. Was able to find what we we needed and headed in and out in a flash. Cashier who helped us was nice but really couldn't understand what she was saying as she spoke in a very low tone so we had to ask her to speak up. Definitely would have been a five star experience other than the experience we had with both of the employees.”
“I recently had the pleasure of working with Jeffrey at Cottonwood Sam's Club Auto department. I was looking for a specific set of tires that were difficult to find due to their vehicle-specific nature. Jeffrey went above and beyond to contact the buyer for the tires that showed as being out of stock and called me back to let me know they would arrive in 5-7 days. He was extremely helpful and provided exceptional service.I also appreciate that Sam's Club Membership includes road hazard warranty & waste disposal, which are extra at other local tire resellers, saving close to $100/tire. That's a great value proposition for Sam's Club members.Overall, I had a great experience with Cottonwood Sam's Club Auto department and would highly recommend them to anyone looking for quality service and products.”
“Great customer service all around! My fiancé had ordered tires online for her Cruze. She had also ordered gm tpms for all her wheels which they installed no issues at all. We had also asked to save all used tires which they did and had placed in tire bags. Super easy and smooth. No headaches at all. Very professional servicing. Thank you tire center at eubank! Highly recommended tire shop.”
“Some of the reviews here are misreported for the independent Doctor of Optometry next door. I have always received superior service here. Just had Bruce adjust my two year old glasses and I am thoroughly satisfied. Great service, amazing prices and quality. I will keep coming back.”
10AM - 8:30PM
1420 N Renaissance Blvd NE, Albuquerque“I always have a good experience here. I bought new tires here once. I didn’t even know that the services like rotation and balancing and what-not were free. I can do my shopping while they service my tires. The service is fast and friendly. I love Costco.”
“When I need to purchase paper towels, toilet paper or other items I need to get a good deal as bulk I know I can trust that Sam club will have it. Customer service is lacking but it can always be improved. The store for the most part is clean. Safety hazards are always in use when they moving merchandise. There is this nice older man that wears glasses and is often bringing in the carts. I would say that cart attendant demonstrates the best exceptional customer service and always makes you feel welcoming. He does it with so much grace and when I was injured of my wrist he even made him self more available and helped me load my items into my car.”
“All of the pharmacy staff members were very helpful and patient! Not to mention, they had what I needed in stock and took as little as 15 mins to get it prepared.”
“I love this particular store. It's not nearly as busy as most of the Costco stores making it easier to get in and out of. The products at Costco are always top shelf. The pharmacy staff are knowledgeable and helpful. Sometimes there may be unhelpful employees. I had a negative experience on a couple occasions in self checkout, which is why I try to avoid self checkout, but otherwise I highly recommend this store.”
“This is our favorite costco to go to. Today they were very busy but I was able to get in and out in a reasonable amount of time even though it is near christmas. If you need bulk items you can always find a good deal here. They have a pretty good selection of vegetables as well as meats and dairy products. When we were here a few days ago I forgot to pick up eggnog. Today when looking for it they were sold out for this season. I asked an employee just to be sure and he said they were out.”
“The main complaint about this location is their cafe. The pizza was undercooked and somewhat tasteless. I ordered a salted pretzel, but it arrived cold and unsalted. I'm not sure if the app doesn't translate orders to their system correctly or what.”
“Never been to Shamrock but, was super amazed with the stock of product and the information received from the workers. Had really good deals and ended up getting more then I was originally but was super happy with the store all around. Thanks for the awesome service.”